Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Forwarding Calls to an Extension or Outside Number
Page 215
Forwarding Calls to an Extension or Outside Number
Endpoint users can also forward calls using the Remote Programming feature described on
page 242.
To forward calls:
1. Executive Display, Professional Display, and Model 8560 Endpoints: Press the
button. The display shows
SELECT TYPE OF FORWARD. Press the menu but-
ton for the appropriate forwarding option (
ALL, NO ANSWER, BUSY, or NO ANSWER/
BUSY
). The display shows ENTER FORWARD DEST.
2. Inter-Tel endpoints: While on- or off-hook, press the button or enter one of the
following feature codes. (Display endpoints show
ENTER FORWARD DEST.)
• Call Forward All Calls (355)
• Call Forward If No Answer (356)
• Call Forward If Busy (357)
• Call Forward If No Answer Or Busy (358)
Single line endpoints: Lift the handset and enter one of the feature codes listed above.
3. If forwarding to an extension number or pilot number, do one of the following:
• Press a Mini-DSS or DSS/BLF button.
• Dial the extension number or pilot number to receive the calls.
• Dial 0 to forward to your attendant.
• (Inter-Tel endpoint users only) Press the button or
MESSAGE CENTER
menu button to forward calls to your message center. (Executive Display, Profes-
sional Display, and Model 8560 endpoint users only) Press the
VOICE MAIL but-
ton to forward to your mailbox. (Executive Display, Professional Display, and
Model 8560 endpoint users only) Press the
IC DIRECTORY menu button to look
up and select a number.
If you dialed an invalid extension number, your display shows FORWARD TO
INVALID NUMBER, you hear reorder tones, and must try again. If you dialed an end-
point that is in Do-Not-Disturb, the display shows DESTINATION IN DND, you hear
reorder tones, and you must enter a new destination.
FWD
FWD
MSG