Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Manual Call Forwarding and System Forwarding
Page 209
If a station forwarding point is manually forwarded to Voice Mail, the call will not follow the
manual forward to the voice processing system; it will ring at the station forwarding point.
If the principal station receives a manually forwarded call (not a system forward), that call will
not follow the principal station’s system forwarding path.
If an infinite forward loop results from the combination of manual forwards and system for-
warding paths, the endpoint that was originally intended to receive the call will ring, even if
the endpoint is in Do-Not-Disturb.
FORWARDING POINT
FORWARDED TO VOICE PROCESSING SYSTEM
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
FORWARD
1st System
Forwarding Point
2nd System
Forwarding Point
System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point
Voice
Processing Unit
PRINCIPAL STATION IS MANUAL
FORWARD DESTINATION
Principal
Station
MANUAL
FORWARD
System
Forwarding Point
SYSTEM
FORWARD
Manually forwarded calls will
stop here and will not be sent
to System Forwarding Point
INFINITE LOOP CAUSED BY
SYSTEM AND MANUAL CALL FORWARD
Manual
Forward
Manual
Forward
System
Forward
Calls received by this station
will not follow the manual
forward if other two stations are
unavailable.