Instruction manual

Document Overview
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 4 Voice Mail Administrator
Any Inter-Tel endpoint can be designated as a system administrator endpoint through DB Pro-
gramming. However, to facilitate programming and to manage alarm messages, Inter-Tel rec-
ommends using a Model 8660 Six-Line Display IP endpoint or a Model 8560, Executive, or
Professional Six-Line Display digital endpoint for this purpose. System administrator features
are described in detail beginning on page 25.
Voice Mail Administrator
Voice mail administrators can use special features that are not provided to other voice mail
users. The mailbox designated as the Administrator mailbox has all of the standard subscriber
features, which can be found in the appropriate user guide, plus the ability to perform the tasks
summarized in Table 3.
Voice mail administrator procedures are described on page 63.
Use diagnostic mode features to freeze and
unfreeze database history on the local system.
“Freezing/Unfreezing the System History”
on page 61
Use diagnostic mode features to freeze and
unfreeze database history on other systems in
the network.
“Freezing/Unfreezing the Network History”
on page 61
Use diagnostic mode features to print error
logs.
“System Error/Message Print” on page 254
Use diagnostic mode features to seize specific
devices for troubleshooting purposes.
“Seizing a Device” on page 60
Use diagnostic mode features to identify and
report audio problems.
“Diagnostics Feature Codes” on page 324
Table 2. System Administrator Tasks and Procedure References (Continued)
Task Procedure Reference
Table 3. Voice Mail Administrator Tasks and Procedure References
Task Procedure Reference
Record a broadcast message. “Recording a Broadcast Message” on
page 63
Perform mailbox and group list maintenance. “Maintaining Mailboxes and Group Lists” on
page 63
Create and select customized voice mail com-
pany greetings, Automated Attendant record-
ings, call routing announcements, and hunt
group overflow and announcement station
recordings.
“Creating Audiotex Recordings” on page 71
Import fax documents. “Importing Fax Documents” on page 70
Customize voice mail prompts. “Recording Custom Voice Mail Prompts” on
page 73