Instruction manual

ManualsBrandsCisco ManualsComputer equipmentCisco ASR 5000 Application Detection and Control Administration Guide

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System Features

INTER-TEL

5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007

Record-A-Call

Page 201

The programmer can set a maximum length for Record-A-Call messages. The Record-A-Call

Maximum Message Length timer can be set at 0–600 minutes. A 0 setting allows messages of

any length, limited only by the available disk space. The default is 30 minutes. (This overrides

the mailbox’s maximum message length setting. However, if a Record-A-Call message

exceeds the maximum message length, the mailbox will be considered full until that Record-A-

Call message is deleted.)

As with any other conference call, any inside party involved in a Record-A-Call conference

can use the Hold, Transfer, Agent Help, or other features. However, if any inside party has

enhanced speakerphone enabled, the enhanced mode will be disabled when the conference

begins and must be re-enabled if wanted.

Record-A-Call is not supported on IP or SIP devices on P2P calls. For details, see “Peer-to-

Peer Audio for IP and SIP Endpoints” on page 85.

To use Record-A-Call with an Inter-Tel endpoint:

1. Press the Special button and dial the Record-A-Call feature code (385) or press the

RECORD-A-CALL menu button. The display shows REQUESTING RECORD-A-CALL.

2. If required or allowed, enter the mailbox number. The display shows ENTER MAILBOX

NUMBER

. (If you do not enter a mailbox number, and you have a default Record-A-

Call mailbox, the system automatically selects your default mailbox. If you do not have

a default mailbox, the feature times out or can be canceled by pressing or

ACCEPT.)

3. You hear a confirmation tone when the Record-A-Call feature is activated. The display

shows

RECORD-A-CALL IN PROGRESS.

4. To turn off Record-A-Call, repeat step 1 or end the call. The display shows RECORD-

A-CALL TERMINATED

To use Record-A-Call with a single line endpoint:

1. During a call, hookflash and dial the Record-A-Call feature code (385).