Instruction manual

ManualsBrandsCisco ManualsComputer equipmentCisco ASR 5000 Application Detection and Control Administration Guide

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System Features

INTER-TEL

5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007

Page 190 Call Waiting

camped on, in which case the button flashes rapidly until the camped on

call is picked up, then the button flutters). Answer the waiting call by

pressing the flashing Call button, individual trunk button, or button.

• If using Model 8660 or 8662: You may press one of the following menu buttons:

– ANSWER: Press this button to end the current call and answer the ringing

call.

– SEND TO V-MAIL: This button appears only if you have a Voice Mailbox.

Press this button to transfer the call to your mailbox.

– IC CALL TO DND: Pressing this button will send Do-Not-Disturb tones to

the caller. If using a display Inter-Tel endpoint, the caller will see DO-NOT-

DISTURB.

2. To return to the holding call: Press the fluttering individual trunk button, Call button,

or button.

To respond to call waiting using a single line endpoint:

When you hear a single camp-on tone every 15 seconds while you are on a call, another call is

waiting. Do one of the following.

1. If you want to end the current call, hang up. The call rings at your endpoint. Lift the

handset to speak to the waiting caller.

If you want to place the current call on hold, hookflash and then enter the Individual

Hold feature code (336). You are connected with the waiting caller.

2. To return to the first call on hold:

If you want to end the current call, hang up. Return to the holding call by lifting the

handset and entering the Individual Hold feature code (336).

If you want to place the current call on hold and connect with the original call:

Hookflash and then enter the Individual Hold feature code (336) twice.

To move a camped-on intercom call to Do-Not-Disturb:

While on a call, you hear call waiting signals:

Endpoints with menu buttons: Press the

DO-NOT-DISTURB, or IC CALL TO DND

menu button.

Other Inter-Tel endpoints: Press the button or enter a Do-Not-Disturb feature

code (370 or 372). The button lights. The intercom caller is no longer camped

on and receives Do-Not-Disturb indications.

Single line endpoints: Hookflash and enter a Do-Not-Disturb feature code (370 or

372). The intercom caller is no longer camped on and receives Do-Not-Disturb indica-

tions. Hookflash twice to return to the current call.

DND