Instruction manual

Document Overview
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 2 Introduction
Introduction
The Inter-Tel
®
5000 Administrator Guide contains information that system administrators and
voice mail administrators need to know about the Inter-Tel 5000 Network Communications
Solutions family of products. The guide focuses on system hardware and software features and
on the use of system administrator and voice mail administrator endpoint features needed to
perform typical administrator tasks and activities. Instructions for using non-administrator end-
points and the features of other endpoints appear in the user guides that come with those
devices.
This chapter describes the Administrator Guide content and organization, the intended audi-
ences, typographical conventions used to identify safety hazards and important information,
related Inter-Tel, Inc. technical documents, and a list of abbreviations and acronyms.
Endpoints and Phones
This administrator guide uses the term “endpoint” to describe the devices that the Inter-Tel
5000 family of products supports over Internet Protocol. In this context, digital and IP phones
are endpoints, as are data modules, fax machines, computer telephony (CT) gateways, Single-
Line Adapters (SLA), IP Single-Line Adapters (IP SLA), and answering machines.
To promote clear communication and understanding, commonly accepted names of endpoints
are used as appropriate. In particular, desktop IP endpoints are also referred to as IP phones.
Digital endpoints are also referred to as digital phones. Wireless endpoints are also referred to
as wireless phones. And, analog single line endpoints are also referred to as single line phones
or single line sets.
NOTE
In this Administrator Guide and in the Database (DB) Programming application, an
endpoint or phone may also be called a “station” if reference to the endpoint or
phone and its environment are intended. Or, it may be called “device” in the most
general sense.