Instruction manual

ManualsBrandsCisco ManualsComputer equipmentCisco ASR 5000 Application Detection and Control Administration Guide

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System Features

INTER-TEL

5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007

Page 180 Placing Outside Calls

5. To use the speakerphone, if equipped: If off-hook, speak handsfree when the party

answers. If on-hook, press the Speaker button and hang up.

To change from speakerphone to handset: Lift the handset and speak. The Speaker

button goes off. You may later transfer back to the speakerphone by pressing the

Speaker button and hanging up.

6. To terminate the call: If on-hook, disconnect by pressing the Speaker button. If off-

hook, hang up.

To place a call using Automatic Route Selection:

1. Inter-Tel endpoints: While on- or off-hook, enter the Automatic Route Selection fea-

ture code (92000), or press the ARS button. You hear dial tone.

Single line endpoints: Lift the handset and enter the Automatic Route Selection feature

code (92000). You hear a single progress tone followed by dial tone.

If required, enter a forced account code using the dialpad or a pre-programmed Speed

Dial button (see page 184). Display endpoints show ENTER ACCOUNT CODE and

the digits as they are entered. You hear a progress tone when the code is accepted.

2. Dial the phone number. Use the button to backspace if you make a mistake.

Include the area code, if needed. You hear one of the following signals.

• Single progress tone: Your call is being placed. The associated individual trunk

or Call button flashes slowly. Model 8660 or 8662 endpoint users have the same

options as described in “Placing Outside Calls” on page 178.

• Busy signals, then music: All of the trunks in the route group are busy. Do one of

the following:

1.) Camp-on and wait for the trunk.

2.) Request a queue callback: The system places your endpoint in a queue for

the trunk. When you hear ringing and the display shows

TG XXXX <or group

name> IS NOW AVAILABLE

, lift the handset; Inter-Tel endpoint users may

also need to press the fast flashing Call button or individual trunk button (or

the button). You hear dial tone and digits being dialed. The asso-

ciated individual trunk or Call button flashes slowly.

• Repeating reorder tones: You are restricted from the number dialed or from

using the route selected. The display shows

INVALID OUTSIDE NUMBER or

RESTRICTED OUTSIDE NUMBER. If the number that you dialed does not match

any of the programmed ARS route group patterns, the display shows

UNABLE TO

ROUTE CALL

MUTE

ANSWER