Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Placing Outside Calls
Page 179
4.) See the Automatic Route Selection (ARS) procedure page 180.
5.) Enter the Outgoing Calls feature code (8). This automatically selects an out-
going trunk according to the programmed outgoing access mode for your
endpoint.
• Single line endpoints: Select a trunk using one of the following methods:
1.) Enter the Outgoing Call feature code (8). This automatically selects an out-
going trunk according to the programmed outgoing access mode for your
endpoint.
2.) Enter a trunk group access code (92001–92208).
3.) See the Automatic Route Selection (ARS) procedure on page 180.
3. You hear one of the following signals:
• Outside dial tone: Manually dial, speed dial, or redial the phone number you
want or use the outside directory. (Display endpoints show the numbers dialed.
When dialing is ended and the call is determined to be valid, the display shows the
elapsed time and call cost.) If you hear repeating reorder tones, you dialed a
restricted number. Also, if you dial too slowly and the Interdigit timers expire, the
call may be dropped, and you will hear repeating reorder tones. If using an Inter-
Tel endpoint that is on-hook, you may lift the handset to speak privately. Go to
step 4. On Inter-Tel endpoints, an individual trunk or Call button flashes slowly
and the display shows the call cost and elapsed time.
Model 8660 or 8662 endpoint users may press one of the following menu buttons:
– OUTSIDE DIR: This button appears only if you are using ARS. Press the but-
ton to use the outside directory as described on page 225.
– STN SPEED DIAL: Press this button to use an Station Speed Dial number as
described on “Station Speed Dial” on page 219.
– SYS SPEED DIAL: Press this button to use a System Speed Dial number as
described on page 217.
– REDIAL: Press this button to redial the last number dialed (or saved) as
described on page 233.
• Single progress tone: Enter a forced account code using the dialpad buttons or a
pre-programmed Speed Dial button (see page 184). The display shows
ENTER
ACCOUNT CODE
and the digits as they are entered. You hear outside dial tone
when the code is accepted. On Inter-Tel endpoints, an individual trunk or Call but-
ton flashes slowly.
• Repeating reorder tones: You are restricted from the trunk group chosen; choose
another trunk group. Or, you are restricted to using ARS only; try again using
ARS (see page 180). The display shows
OUTGOING ACCESS DENIED.
4. After dialing the call, you can place it on hold, transfer it, set up a conference, enter
optional account codes, etc., as described in this manual. The Model 8660 or 8662 has
menu buttons for easy use of outside call features.
If you dialed an invalid or restricted phone number, you hear reorder tones and the
display shows
INVALID OUTSIDE NUMBER or RESTRICTED OUTSIDE NUMBER.