Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 176 Canceling a Waiting Message
Canceling a Waiting Message
Message indications from Voice Mail will be cleared only if you save or delete the waiting
Voice Mail message. The button will re-light if you clear the message indication with-
out saving or deleting the Voice Mail message.
To cancel a displayed message without answering at an Inter-Tel endpoint:
1. When the message you want to cancel is displayed (as described in “Canceling a Mes-
sage Waiting Indication” on page 174), remain on-hook and press the asterisk ( ) but-
ton or the
DELETE menu button. The message is canceled.
2. If the button continues to flash, there is another message. The display shows the
next message. Either respond to it or cancel it.
To cancel a message without answering at a single line endpoint or without displaying
messages at an Inter-Tel endpoint:
1. If you receive message waiting indications, enter the Cancel Current Message feature
code (368). The message is canceled.
2. If you continue to receive message waiting indications, there is another message. Either
respond to it or cancel it.
Off-Hook Voice Announce (OHVA)
The Off-Hook Voice Announce (OHVA) feature allows an intercom caller (either single line or
Inter-Tel endpoint) to establish voice contact with the called Inter-Tel endpoint user, even
though the user already has a call in progress on the handset. The called party can then talk
freely on both connections, using the handset for the original call and the speakerphone for the
OHVA intercom call. The caller on the handset call will be able to hear the OHVA call.
In a network, intercom callers can establish OHVA calls to Inter-Tel endpoints on other nodes.
A PC Data Port Module (PCDPM) must be installed on a digital display endpoint to provide
the secondary voice path needed for the OHVA feature.
IP and SIP endpoints do not support OHVA.
To enable the OHVA, the following must be completed:
• The OHVA system flag must be enabled. When the system is in the default state, this
flag is enabled.
• Each OHVA-equipped Inter-Tel endpoint can be programmed for placing and/or receiv-
ing OHVA calls. By default, OHVA is disabled at the station level.
• Other Inter-Tel endpoints and single line endpoints can be programmed for placing
OHVA calls, as necessary. Inter-Tel endpoints without PC Data Port Modules or sec-
ondary voice paths, and single line endpoints cannot receive OHVA calls since they do
not have secondary voice path circuitry. By default, OHVA is disabled at the station
level.
• Mini-DSS-equipped digital display endpoints can be programmed to override the Camp
On and OHVA Screening timers and make Immediate OHVA calls. This is a useful
option for attendant stations.
Any combination of OHVA-enabled and -disabled stations is available through DB Program-
ming. For example, all attendants may be programmed to make, but not receive, OHVA calls,
while other stations are allowed to receive, but not place, OHVA calls.
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