Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Programming for Private Intercom Calls
Page 163
Programming for Private Intercom Calls
A user places private IC calls by pressing the pound ( ) button before dialing the extension
number. Or, the endpoint can be programmed to always send and/or receive private calls using
the Ring Intercom Always or Handsfree Disable features.
Ring Intercom Always
An endpoint user can always place private calls by programming the endpoint with the Ring
Intercom Always feature code. While this feature is enabled, the called party hears repeating
double tones. To answer, the called party must lift the handset or press the Speaker button,
button, or button. If the endpoint does not have an button, the call
will appear under a Call button. In the default database, all single line endpoints have this fea-
ture enabled.
To turn ring intercom always on or off:
Single line endpoints: Lift the handset. Enter the Ring Intercom Always On/Off feature code
(377).
Handsfree Enable/Disable
An Inter-Tel endpoint user can always receive private calls by disabling the endpoint Hands-
free Answering feature using the Handsfree On/Off feature code, as described in the following
paragraph. The endpoint user hears repeating double tones when receiving an intercom call. To
answer while Handsfree Mode is disabled, the user must lift the handset or press the Speaker,
, or button.
To enable or disable handsfree mode:
While on-hook, enter the Handsfree On/Off feature code (319). The display shows HANDS-
FREE MODE ON (or OFF).
Endpoint-To-Endpoint Calling
The following sections describe how to receive and place intercom calls on Inter-Tel multi-line
endpoints and on single line endpoints.
Receiving Intercom Calls
To receive an intercom call on an Inter-Tel endpoint:
If you hear a double tone and a call announcement (handsfree call), and the Speaker
button is lit, respond handsfree or lift the handset. (Display endpoints show
TO
<USERNAME> to identify the source of the call.)
If you hear repeating double tones (private call), lift the handset, or press the Speaker,
, or button to respond handsfree. (Display endpoints show INTER-
COM CALL FROM
<USERNAME> to identify the source of the call.)
Model 8660 or 8662: Instead of answering the call, you may press one of the fol-
lowing menu buttons:
 SEND TO V-MAIL: This option appears only if you have a Voice Mailbox.
Pressing this button sends the call directly to your mailbox greeting.
 IC CALL TO DND: Pressing this button sends Do-Not-Disturb tones to the
caller and allows you to program a Do-Not-Disturb message. If using a dis-
play endpoint, the caller sees
DO-NOT-DISTURB. For detailed instructions
about using Do-Not-Disturb, see page 238.
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