Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Using DISA
Page 151
Using DISA
If DTMF decoders are unavailable when a DISA call is received, the incoming DISA call is
automatically sent to the primary attendant.
To use DISA:
1. From a DTMF endpoint, dial the phone number of the DISA trunk. When the call is
answered by the system, you hear system intercom dial tone.
If you hear a single progress tone, enter the appropriate (day or night) DISA security
code, followed by pound (#).
2. Dial an extension number or a hunt group pilot number. (To call the primary attendant,
dial 0.) You hear music or ringing until the call is answered.
Figure 13.
DISA Example
Inter-Tel Endpoint Features
The following sections describe how to use Inter-Tel endpoint features.
Volume Controls
On Inter-Tel endpoints, volume is controlled in the following ways:
• On Model 8600, 8620/8622, and 8660 endpoints, illustrations of speakers ( and )
represent higher and lower volume levels. Press the end of the button to lower the
volume and the end of the button to raise the volume.
• On the Executive, Standard, and Axxess Basic endpoints, an illustration on the button
(that looks like this ) represents higher and lower volume levels. Press the
lower end in place of the down arrow and the higher end in place of the up arrow.
• On the Professional, Associate, and Eclipse Basic endpoints, arrows on the key repre-
sents higher and lower volume levels.
• The other Inter-Tel endpoints have separate VOL UP and VOL DOWN keys.
The volume adjustment button on the digital endpoints also can be used for scrolling through
displays.
DISA
Caller dials DISA
number, hears
dial tone, and
enters password
(if required)
Caller can dial a voice processing
system, station, or hunt group
extension number
1
2
Inter-Tel 5000
Base Server