Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 146 Emergency Call
e. If the call is denied, it tries the next member in the facility group. If each member
denies the call, the call tries the next facility group in Route Group 1’s list.
If everything is denied due to Emergency Outgoing Access, the call is routed once
again to Route Group 1. The system then tries to route the call on the first facility
group in Route Group 1. The trunk group or node trunk group does not validate
the endpoint originating the emergency call against the group’s Emergency Day/
Night Outgoing Access List. If no trunks are available, the system tries to route
the call on the next member in the facility group. If all of the members are
unavailable, the call will Camp On to Route Group 1 until a trunk is available.
• If the user accesses a trunk or trunk group and dials any Emergency Number (1–10),
the trunk or trunk group does not validate the endpoint originating the emergency call
against the trunk group’s Emergency Day/Night Outgoing Access List. An idle trunk is
seized, and the system automatically dials the emergency number.
• If the user accesses ARS and dials any Emergency Number (1–10):
a. The call is routed to Route Group 1.
b. The call tries the first facility group in Route Group 1.
c. The trunk group or node trunk group validates the endpoint originating the emer-
gency call against the group’s Emergency Day/Night Outgoing Access List.
d. If the call is denied, the call tries the next member in the facility group. If each
member denies the call, the call tries the next facility group in Route Group 1’s
list.
If everything is denied due to Emergency Outgoing Access, the call is routed once again to
Route Group 1. The system then tries to route the call to the first facility group in Route Group
1. The trunk group or node trunk group does not validate the endpoint originating the emer-
gency call against the group’s Emergency Day/Night Outgoing Access List. If no trunks are
available, the system tries the next member in the facility group. If all of the members are
unavailable, the call camps on to Route Group 1 until a trunk is available.
The system allows the Dialing Wait After Connect timer to expire and then dials the digit
string programmed in the database as the Emergency Number.
IMPORTANT
Inter-Tel recommends that only local trunks be installed and used for emer-
gency trunk access and that only local trunks be programmed in Route
Group 1. Programming a node in Route Group 1 may cause the system to
access a trunk on a separate node when ARS is used for emergency
access. If this occurs, Emergency Outgoing Access is no longer validated.