Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 114 Extension Numbers
Extension Numbers
Extension numbers are recognized as feature codes by the system. When the system is in the
default state, the extension numbers are assigned as shown in Table 19:
Attendant Endpoints
An attendant endpoint can be called by dialing 0 from any of the endpoints served by them.
Typically, an attendant endpoint is programmed to provide the following services:
• Central operator for incoming calls
• Message center
• Recall endpoint for unanswered calls
Any endpoint can be designated as an attendant endpoint in DB Programming. Attendant sta-
tions should be equipped with display endpoints so the attendant can see the source names and
numbers of Recall calls.
Digital endpoint Models 8520 and 8560 and IP endpoint Model 8660 support the Mini-DSS,
which provides 16 user-programmable buttons. If equipped with Personal Computer Data Port
Modules (PCDPMs), the following digital endpoints support 50-button or 60-button Direct
Station Select (DSS)/Busy Lamp Field (BLF) units:
• Models 8520 and 8560
• Two-line and six-line display endpoints
Mini-DSS and DSS/BLF Units allow the attendant to visually monitor activity on stations,
trunks, and other resources programmed under the lighted buttons.
A hunt group can be assigned to serve as an attendant. However, the individual stations in the
hunt group are not required to be programmed as attendant endpoints, and the database will not
reflect that the individual endpoints serve as an attendant for any other endpoints. The feature
that separates functions is especially useful when a Voice Mail hunt group is assigned as an
attendant. For information about Automated Attendant, see “Automated Attendant” on
page 265.
Table 19.
Default Extension Numbers
Function Number
Attendant 0
Endpoints 1000–1999
Hunt groups 1–75 2000–2074 or 2000–2299
Voice Processing System Applications 2500–2999
Page Zones 9600–9609 or 9600–9649 (Used only for program-
ming a feature button to select a page zone.)
External Page Ports 91000–91003
Individual Trunks 94000–95999 (Determined by the bay and device
number. Used for programming and troubleshoot-
ing.)