Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Premium Features
Page 111
• Category C Endpoints: Indicates how many Category C endpoint licenses are
uploaded to the system. The following endpoints require a Category C license:
– Models 8600, 8622, 8662, and 8690 that are in SIP mode
– Model 8660
– Axxess/Eclipse IP PhonePlus
– IP Single Line Adapter (SLA)
– Models 8664, 8665, and 8668
– Model 8601 SoftPhone for Pocket PC
– Cisco® 7960 SIP Phone, a third-party SIP endpoint
• Desktop Interface: Desktop Interface is an Open Architecture Interface (OAI) feature
that allows devices such as PC phones, operator consoles, ACD supervisors, and inte-
grated contact management tools to be developed for the Inter-Tel 5000 platform.
• Digital Expansion Interface #1: Indicates whether or not the Digital Expansion Inter-
face # 1 software license is uploaded to the system.
• Digital Expansion Interface #2: Indicates whether or not the Digital Expansion Inter-
face # 2 software license is uploaded to the system.
• Extended Node Capacity: Indicated whether or not the IT-5000 License Enable 99
Nodes software license is uploaded to the system.
• Inter-Tel Messaging IP Networking: Indicates whether or not the Inter-Tel Messaging
IP Networking software license is uploaded to the system.
• IP Endpoints Enabled: Indicates whether or not the IP Endpoints Enabled software
license is uploaded to the system.
• IP Gateway Trunks: This feature determines the number of IP gateway trunks that can
be connected to the system.
• IP Networking: Indicates how many IP networking trunk licenses are uploaded to the
system.
• Primary Rate Interface (PRI): PRI is an Integrated Services Digital Network (ISDN)
version of a T1 circuit. A PRI circuit provides 23 bearer (B) channels and 1 data (D)
channel (30B and 2D in Europe) and can transmit data at up to 1.544 Mbps (2.048
Mbps in Europe). To use PRI on the Inter-Tel 5000 platform, a T1/E1/PRI module is
required in addition to the license. The license for this feature controls the number of
PRI modules operate in the system.
• Remote Automatic Call Distribution (ACD) Hunt Groups: This feature enables
members of ACD hunt groups to reside on different nodes. When using Agent IDs, each
ID number must be treated as existing throughout the network, so the same Agent ID
numbers must be established on all nodes on which hunt group members reside or log
in. In order to use this premium feature, both this premium feature and the Automatic
Call Distribution Hunt Groups premium feature are required for all nodes on which
members reside or log in.
• System Open Architecture Interface (OAI) Events: System OAI Events is a system-
level communications protocol that allows call management tools to be developed for
the system, such as the Call Center Suite. Contact Inter-Tel for more information
regarding these products.