Instruction manual

Hardware and Endpoints
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 104 Optional System Equipment
Optional System Equipment
The following optional equipment can be purchased and installed with the Inter-Tel system:
Voice Processing: Depending on the selected voice processing option, provides multiport inte-
grated voice processing features (e.g., Voice Mail, Automated Attendant, Hunt Group
announcement and overflow, SMDR storage, Record-A-Call, etc.) Inter-Tel supports three
types of voice processing systems. For more information about voice processing systems and
supported features, see “External Voice Processing Systems” on page 22.
Attendant Console: Allows Attendants to use their personal computers (PC) to answer and
manage incoming call traffic. It is primarily designed for use by Attendants of larger systems.
However, due to its enhanced functionality, including electronic text messaging and directory
dialing, the Attendant Console is an attractive option for smaller systems as well.
External music sources: External music sources (radios, tape players, etc.) can be connected
to the system to provide music-on-hold and background music.
External paging speaker equipment: An amplifier and speakers can be connected to the sys-
tem to provide external paging and background music to large areas, such as warehouses, load-
ing docks, etc.
Mini-DSS (Model 8416): The IP Model 8660 and digital Model 8560 support the Mini-Direct
Station Select (Mini-DSS) Unit, which provides 16 programmable buttons that allow the user,
typically an attendant, to monitor up to 16 extensions. The unit attaches directly to the Model
8660 endpoint and does not require any peripheral equipment.
SMDR and error message recording output devices: Output devices can be connected by IP
socket only to record the data generated by the Station Message Detail Recording (SMDR) and
error message recording features. The Inter-Tel 5000 platform does not support serial commu-
nication.
Surge/spike protector: A surge/spike protector should be installed to reduce the effects of AC
voltage surges and spikes that may cause system malfunctions, false logic, and/or damage to
the electronic components.
Facsimile (fax) machine: A fax machine may be connected and programmed to a single line
port built into the Inter-Tel 5000 Base Server or connected with an IP-SLA or SLA port.
Off-premises stations: Single line DTMF endpoints can be connected to the system at a
remote location. The connection is made through a telephone company OPX trunk.
Playback devices: A playback device such as an answering machine can be used in place of
the voice processing system interface to help process calls. The device answers a call, plays a
message, then disconnects from the call or transfers it to a Hunt Group to allow the caller
access to other system resources.