Instruction manual
Hardware and Endpoints
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Red and Green LEDs
Page 101
* The LED changing color condition applies only to Inter-Tel digital endpoints equipped with
LEDs that can light red or green in accordance with the way the buttons are programmed.
Red and Green LEDs
Inter-Tel Models 8500, 8520, and 8560 digital endpoints; Executive, Professional, Standard,
and Associate Display endpoints; and, Basic Digital endpoints have red and green LEDs in the
button lamps. When both colors are used, a green lamp generally indicates that the call is
active, ringing, or holding at a station (see below for a possible exception for direct ring-in
calls). When the lamp is red, the call is active, ringing, or holding at another station. Trunk
access, allowed-answer permission, and the feature being used (for example, System Hold or
Call Transfer) determine whether you can pick up a (red) call from another station.
Two system-wide Database (DB) Programming options control these LEDs.
• Allow Green LEDs: This flag gives the installer the option of having all red/green end-
points and red-only endpoints operate the same, or allowing the red/green endpoints to
use the green LEDs. If this flag is enabled, the dual-color endpoints will use both the
red and green LEDs. If it is disabled, the endpoints will operate in red-only mode, like
the endpoints without green LEDs. In the default state, the flag is disabled.
• Use Green LEDs for Direct Ring: This flag determines whether direct ring-in calls
cause a red or green lamp. If the flag is enabled, direct ring-in calls to your station will
be green. If disabled, all direct ring-in calls will cause the LED to be red. In the default
state, this flag is enabled.
SPEED
DIAL or
Mini-DSS
Station is
busy or
unplugged.
(Red LED)
Station is in
Do-Not-Dis-
turb.
(Red LED)
Station has a
call ringing in.
(Red LED)
Continuous
flutter indi-
cates that the
station was
left off-hook.
(Red LED)
TRUNK
Trunk is in
use at an-
other sta-
tion, in a
conference
at your sta-
tion, or is
unplugged.
(Red LED)
Trunk is in
use at your
station.
(Green LED*)
Trunk is recall-
ing from hold
or transfer.
(Red LED)
Trunk is ring-
ing in or
camped on
(waiting).
(Red LED if
on another
station or
green if at
your station*)
Or, busy trunk
queue call-
back to your
station (Green
LED*).
Trunk is on
hold. (Red
LED if on
another sta-
tion or green if
at your sta-
tion)*
Table 17. Inter-Tel Digital Endpoint LED Flash Rates (Continued)
Steady
0 IPM
Slow
30 IPM
Medium
120 IPM
Fast
240 IPM
Flutter
60/960 IPM
IMPORTANT
The Allow Green LEDs flag in DB Programming must be enabled. Not
applicable for programming multi-protocol IP endpoints.