Instruction manual

Hardware and Endpoints
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 96 Headsets
Headsets
An electret headset can be connected to Inter-Tel Model 8600, 8620, and 8660 IP endpoints or
to Inter-Tel Model 8500, 8520, and 8560 digital endpoints. Pressing the Speaker button con-
nects or disconnects calls when the headset is attached.
Some headsets are equipped with a power-saver mode that disables the headset after a period
of silence. To prevent these headsets from missing portions of incoming calls, the “Headset
Connect Tone” endpoint flag must be enabled in DB Programming. Enabling this flag allows
the endpoint to generate a tone that activates the headset before connecting to an incoming call.
In the default state, the flag is disabled.
Models 8620 and 8660 IP endpoints and Models 8520 and 8560 digital endpoints are equipped
with headset jacks on the back. Plugging into the jack allows you to have the headset and the
handset connected at the same time. You must still, however, enable/disable the headset using
the Headset Mode feature code.
Connecting a Headset
The following procedures describe how to connect a headset to an Inter-Tel endpoint.
To connect a headset to a Model 8620 or 8660 IP or a Model 8520 or 8560 digital end-
point:
1. Insert the headset plug into the vacant headset jack on the back of the endpoint.
2. While on-hook, enter the Headset On feature code (315) or the Headset On/Off feature
code (317). The display shows
HEADSET MODE ON.
To connect a headset to all other Inter-Tel endpoints:
1. Remove the coiled handset cord from the base of the endpoint. Leave the handset in the
cradle.
2. Insert the headset plug into the vacant handset jack.
3. While on-hook, enter the Headset On feature code (315) or the Headset On/Off feature
code (317). The display shows
HEADSET MODE ON.
IMPORTANT
If enabled in DB Programming, the Send Alert Burst To Headset flag sends
a single tone to a headset, instead of normal ring tones, when a call is ring-
ing at the endpoint (non-handsfree intercom call, outside call, queue callback,
or reminder message). The tone is sent only once, when the call is received,
and does not repeat even if the call continues to ring unanswered. It is
intended as a “wake up” tone for headsets that have a power-saving function
that allows the endpoint to “sleep” if idle for a set period. The flag is pro-
grammed on an endpoint-by-endpoint basis. By default the flag is disabled.