Instruction manual

Hardware and Endpoints
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Secondary Extension Appearances
Page 95
Any Inter-Tel endpoint button can be designated as a secondary extension button, but buttons
with lamps are recommended so that the secondary extension button can show call status.
Table 17 on page 100 shows the definition for each possible lamp flash rate.
The secondary extension button shows only calls that appear under the Call buttons at the pri-
mary endpoint. Any calls on individual trunk buttons at the primary endpoint are considered
private calls and will not appear on the secondary extension button.
Usually, the secondary extension button will not show intercom calls. However, if the primary
endpoint does not have an IC button, intercom calls will appear under a Call button and, there-
fore, will appear on the secondary extension button. If the primary endpoint is a single line set,
all calls will appear on the secondary extension button.
After answering a call on the secondary extension button, the endpoint user can transfer it back
to the primary endpoint using one of the following methods:
• Transfer to hold: To transfer the call to hold at the primary endpoint, press the second-
ary extension button, announce the call if you want, and then hang up.
• Transfer to ring: To transfer a call to the primary endpoint, press the but-
ton and then the secondary extension button. Before hanging up to complete the trans-
fer, you may announce the call.
Because the calls that appear on the secondary extension button are active only at the primary
endpoint, they will not follow call forwarding or system forwarding paths at the endpoint with
the secondary extension button.
TRANSFER