Troubleshooting Guide

Troubleshoot File as per the ASDM instructions. In such cases, you can use the CLI of
the appliance in order to generate the troubleshoot file.
You can either directly SSH to Firepower module management IP address or login to ASA via CLI
and run command (# session sfr console) to login to Firepower Module.
Enter this command on Firepower module to generate a troubleshoot file:
The troubleshoot option code specified is ALL.
Troubleshooting information successfully created at /var/common/xxxxxx.tar.gz
Copy Troubleshoot Files
Run this command to upload the troubleshoot file to an SCP server.
> System file secure-copy <hostname> <username> <destination_folder>
<troubleshoot_file>
Note: In this example, the hostname specifies to the name/IP address of the target, the username specifies the name of
the user on the remote host, the destination_folder specifies the destination directory path on the remote host, and the
troubleshoot_file specifies the local troubleshoot file for transfer.
Ensure the Management port has reachability to the SCP server.
Verify
There is currently no verification procedure available for this configuration.
Troubleshoot
There is currently no specific troubleshooting information available for this configuration.
Related Information
Technical Support & Documentation - Cisco Systems
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