Troubleshooting Guide

Cisco CAD Troubleshooting Guide
68 March 2012
Desktop Administrator Problems
Problem The administrator cannot create a new work flow group.
Solution The work flow group name is already used for another group, and/or the
work flow group name is not a valid Windows directory name.
Problem When Desktop Administrator starts, it does not get automatically
updated.
Solution Automated updates are disabled for Windows Vista. Other options are:
■ Manual “over-the-top” installation
■ Push installation