Troubleshooting Guide

March 2012 35
5
Troubleshooting
Services
Restarting Services
If you have to stop the services, you can restart them in any order.
Service Names/Executables
If you need to check if a service is running, use the following table to match what is
shown in the Services window (accessed through the Windows Control Panel) with a
particular executable.
Table 13. Service names and executables
Service Name Executable
Cisco Browser and IP Phone Agent Service IPPASvr.exe
Cisco Chat Service FCCServer.exe
Cisco Enterprise Service CTIStorageServer.exe
Cisco LDAP Monitor Service LDAPmonSvr.exe, slapd.exe,
slurpd.exe
Cisco Licensing and Resource Manager Service LRMServer.exe
Cisco Recording & Playback service RPServer.exe
Cisco Recording and Statistics Service FCRasSvr.exe
Cisco Sync Service DirAccessSynSvr.exe
Cisco VoIP Monitor Service FCVoIPMonSvr.exe
Cisco Tomcat Service tomcat5.exe