Troubleshooting Guide

Configuration Files
March 2012 27
Configuration Files
Table 9 lists the configuration files used by CAD services and applications. For
instructions about how to modify one of these configuration files to enable debugging,
see "Debugging Logs" on page 29.
Table 9. CAD configuration files
Application/Service Configuration File
Agent Desktop agent.cfg
Backup and Restore utility CDBRTool.cfg
BIPPA service IPPASvr.cfg
CAD Configuration Setup PostInstall.cfg
CAD-BE CadBE.properties
Chat service FCCServer.cfg
Desktop Administrator
•Framework
Enterprise Data Configuration
Unified SCC Configuration
Personnel Configuration
admin.cfg
•SplkView.cfg
TSSPAdm.cfg
•IPCCAdm.cfg
personnel.cfg
Desktop Monitoring Console smc.cfg
Desktop Presence Administrator WebAdmin.properties, WebAdminLib.cfg
Directory Services slapd.cfg
Directory Services Replication slurpd.cfg
Enterprise service CTIStorageServer.cfg
IP Phone Agent client IPPAClient.properties
LDAP Monitor service LDAPMonSvr.cfg
Licensing Administrator LicensingAdmin.cfg
LRM service LRMServer.cfg
Recording & Playback service RPServer.cfg
Recording and Statistics service FCRasSvr.cfg
Supervisor Desktop supervisor.cfg
Supervisor Record Viewer supervisorlogviewer.cfg