Troubleshooting Guide

Registry Entries
March 2012 19
Recording & Playback Service
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\Recording and Playback Server\
Table 4. Recording & Playback service registry entries
Key Value Type Description
config Audio Directory string The full path to the directory that
will hold the audio files of
recorded calls. Change this value
only if the default directory
cannot be used.
setup IOR HostName string The client-visible IP address of
this machine, used by the service
to construct its connection string
that is used by the clients.
Maximum
Playbacks
dword Maximum number of
simultaneous outstanding
playback requests.
Maximum
Recordings
dword Maximum number of
simultaneous outstanding
recording requests.
OmniOrbUsePort dword The CORBA port on which the
Recording & Playback service
listens for client requests.
VPN Port dword The port on which the Recording
& Playback service listens for
requests from clients for their
visible IP address. If you change
this entry, you must also change
the corresponding entry for all of
the client applications.