Datasheet

features and bug fixes that are released within a Cisco IOS package that you own a license for. This statement supersedes any previous

warranty or software statement and is subject to change without notice.

 How do I get a “no additional cost” Cisco IOS Software update?

 Customers who own a software license for any of the switches listed above may obtain a software update at the Cisco Website by

clicking Downloads and selecting Switch Software. To download software, you will be required to log in using your Cisco.com

username and password. If you do not have a Cisco.com username, you can obtain one by clicking Register at the top of any page on

Cisco.com.

WARRANTY AND SERVICE

Limited Lifetime Warranty

The hardware warranty available on Cisco Catalyst 3750, Catalyst 3560, Catalyst 3550, Catalyst 2970, Catalyst 2960, Catalyst 2950,

Catalyst 2940, Catalyst Express 500, Catalyst 3500 XL, and Catalyst 2900 XL Series Switches is the Limited Lifetime Hardware Warranty.

This warranty automatically comes with the purchase of eligible Cisco Catalyst products, free of charge. Additionally, it offers free

advanced replacement of products within 10 business days. For details on the Limited Lifetime Hardware Warranty, visit:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/lh2ben__.htm.

 What types of service and support are available for the Cisco Catalyst 3560 Series?

 A full complement of lifecycle service and support is available for the Cisco Catalyst 3560 Series. From implementation to operation

and optimization, Cisco offers Technical Support Service and Advanced Service delivered either directly or through one of its

partners.

Technical Support Service

Technical Support Service is available through Cisco SMARTnet

and SMARTnet Onsite. SMARTnet augments the resources of your

operations staff by providing them with access to expertise, both online and on the telephone, and a range of hardware Advance

Replacement options. SMARTnet Onsite complements the hardware Advance Replacement feature by adding the services of a field

engineer. For more information about SMARTnet, visit:

http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_home.html.

PRODUCT AND CONTACT INFORMATION

 Where can I find technical and product specifications and other additional information about the Cisco Catalyst 3560 Series?

 For product literature including data sheets and product specifications, see the Cisco Catalyst 3560 Series Website at

http://www.cisco.com/go/catalyst3560.

 What are the part numbers for the Cisco Catalyst 3560 Series? When does it become orderable?

 The part number and ordering information for the Cisco Catalyst 3560 Series is available at:

http://www.cisco.com/go/catalyst3560.