Product specifications

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Description Specification
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IEEE 802.1p CoS Prioritization
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IEEE 802.1Q VLAN
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IEEE 802.3 10BASE-T specification
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IEEE 802.3u 100BASE-TX specification
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IEEE 802.3ab 1000BASE-T specification
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IEEE 802.3z 1000BASE-X specification
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1000BASE-SX
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1000BASE-LX/LH
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1000BASE-ZX
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RMON I and II standards
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SNMPv1, SNMPv2c, SNMPv3 (non-crypto)
Table 5. Compliance
Description Specification
Safety certifications

UL to UL 60950, Third Edition
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C-UL to CAN/CSA C22.2 No. 60950-00, Third Edition

TUV/GS to EN 60950:2000
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CB to IEC 60950 with all country deviations
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NOM to NOM-019-SCFI
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CE Marking
Electromagnetic Compatability

FCC Part 15 Class A

EN 55022: 1998 (CISPR22)

EN 55024: 1998 (CISPR24)
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VCCI Class A

AS/NZS 3548 Class A

CE

CNS 13438 Class A

MIC
SERVICE AND SUPPORT
Cisco Systems
®
is committed to minimizing total cost of ownership (TCO). Cisco offers a portfolio of Technical Support Services to help
ensure that Cisco products operate efficiently, remain highly available, and benefit from the most up-to-date system software. The services
and support programs described in the table below are available as part of the Cisco Desktop Switching Service and Support solution, and
are available directly from Cisco and through resellers.
Table 6. Service and Support Products, Features, and Benefits
Service and Support Features Benefits
Advanced Services

Cisco Total Implementation Solutions (TIS),
available direct from Cisco

Cisco Packaged TIS, available
through resellers

Project management

Site survey, configuration, and deployment

Installation, test, and cutover

Training

Major moves, adds, and changes

Design review and product staging

Supplements existing staff

Ensures functions meet needs

Mitigates risk
Technical Support Services

Cisco SMARTnet and SMARTnet Onsite,
available direct from Cisco

Cisco Packaged SMARTnet, available
through resellers

24-hour access to software updates

Web access to technical repositories

Telephone support through the Cisco
Technical Assistance Center (TAC)

Advance replacement of hardware parts

Enables proactive or expedited
issue resolution

Lowers TCO by taking advantage of
Cisco expertise and knowledge

Minimizes network downtime