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ManualsBrandsCisco ManualsComputer equipmentCallManager Release 3.0(10
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Cisco Unified CallManager 4.2(3) Call Detail Record Definition
OL-10659-01
Call Scenarios
Figure 8 IDivert During Connected
IDivert During Hold
Figure 9 shows a view of IDivert during Hold with the following scenario:
• 40003 calls 40001.
• 40001 answers the call and puts 40003 on hold.
• 40001 presses the IDivert button, and the call diverts to 40000.
Note If the call gets connected and redirected by IDivert, two CDRs get generated.