Technical information

55
Cisco Unified CallManager 4.2(3) Call Detail Record Definition
OL-10659-01
Personal Assistant Call Types
Personal Assistant Going Directly to Destination with Rule to Forward the Calls to a Different
Destination
The following table contains an example CDR for this scenario:
• User A (2101) dials 2105.
• The Personal Assistant interceptor (21XX) picks up the call and processes it according to the rules.
• The Personal Assistant interceptor then redirects the call to the final destination (2110). In this case,
2105 configured a rule to forward the call to extension 2110.
Multiple Destinations
This scenario can have several different cases. In each case, User B (2105) configured a rule to reach
him at extension 2110 or 2120. This rule could activate when a caller calls Personal Assistant route point
(2000) and says “call User B” (direct case) or when the caller dials User B (2105) directly (interceptor
case).
The following sections contain examples of each case.
Personal Assistant Direct Multiple Destinations: 2110 and 2120 (Call Accepted at First Destination)
The following table contains an example CDR for this scenario:
• User A calls Personal Assistant and says “call User B.”
• User B answers the call at 2110 extension.
Calling
Party
Number
OrigLegCall
Identifier
Calling Party
Number
Partition
DestLeg
Identifier
Final
Called
Party
Number
Final Called
Party
Number
Partition
Original
Called
Party
Number
2101 16777248 PAManaged 16777250 2110 PA 2105
Original
Called Party
Number
Partition Last Redirect DN
Last
Redirect
DN
Partition
Duration (in
seconds
1023970922 21XX “ “ 5
Calling
Party
Number
OrigLegCall
Identifier
Calling Party
Number
Partition
DestLeg
Identifier
Final Called
Party
Number
Final Called
Party Number
Partition
Original
Called
Party
Number
2004 16777262 Phones 16777263 2110 PAManaged 2110
2101 16777258 PAManaged 16777260 2004 Phones 2000
2110 16777263 PAManaged 16777258 2101 “ “ “ “