Technical information

53
Cisco Unified CallManager 4.2(3) Call Detail Record Definition
OL-10659-01
Personal Assistant Call Types
Personal Assistant Call Types
Personal Assistant Direct Call
A Personal Assistant direct call acts similar to the Transfer without Consultation call type. See the
“Transfer Without Consultation” section.
The following table contains an example CDR for this scenario:
• User A (2101) calls Personal Assistant route point (2000) and says “call User B.”
• The call transfers to User B (2105). In this case, User B did not configure any rules.
Note In the following example, 2000 represents the main Personal Assistant route point to reach
Personal Assistant, 21XX represents the Personal Assistant interceptor route point, and
2001 - 2004 represents the media port.
In all cases, 2101 specifies the calling number.
Personal Assistant Interceptor Going to Media Port and Transferring the Call
This scenario acts similar to Transfer without Consultation and Forwarded Calls. See the sections on
“Transfer Without Consultation” and “Forwarded or Redirected Calls”.
The following table contains an example CDR for this scenario:
• User A (2101) dials 2105.
• The Personal Assistant interceptor (21XX) picks up the call and redirects it to a media port (2002).
• Personal Assistant processes the call according to the rules (if any) and transfers the call to the
destination (2105), which has not configured any rules.
Calling
Party
Number
OrigLegCall
Identifier
Calling Party
Number
Partition
DestLeg
Identifier
Final
Called
Party
Number
Final Called
Party
Number
Partition
Original
Called Party
Number
2101 16777217 PAManaged 16777219 2004 Phones 2000
2004 16777221 Phones 16777222 2105 PAManaged 2105
2101 16777217 PAManaged 16777222 2105 PAManaged 2105
Original Called
Party Number
Partition
Last
Redirect
DN
Last Redirect
DN Partition
Duration
(in
seconds)
1023970182 2000 Phones 34
1023970182 2105 PAManaged 0
1023970191 2105 PAManaged 5