Technical information

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Cisco Unified CallManager 4.2(3) Call Detail Record Definition
OL-10659-01
Interpreting Cisco Personal Assistant Data in the CDRs
Interpreting Cisco Personal Assistant Data in the CDRs
The Cisco Personal Assistant application can selectively handle incoming calls and assist with outgoing
calls. This section provides a brief overview of Personal Assistant and describes the Personal Assistant
call types with example CDR scenarios.
Personal Assistant provides the following features:
Rule-Based Call Routing
Personal Assistant can forward and screen incoming calls based on rules that users devise. Personal
Assistant can handle incoming calls according to caller ID, date and time of day, or the user meeting
status based on the user calendar (such as office hours, meeting schedules, vacations, holidays, and so
forth). Personal Assistant can also selectively route calls to other telephone numbers. Thus, Personal
Assistant can route an incoming call to a desk phone, to a cell phone, home phone, or other phone, based
on the call routing rules that users create. An incoming call can even generate an e-mail-based page.
Speech-Enabled Directory Dialing
Personal Assistant allows users to dial a phone number by speaking the called person’s name. Personal
Assistant then obtains the telephone number of that person from the corporate directory or personal
address book.
Speech-Enabled Voice-Mail Browsing
Users can use voice commands to browse, listen to, and delete voice-mail messages.
Speech-Enabled Simple Ad Hoc Conferencing
Users can initiate conference calls by telling Personal Assistant to set up a conference call with the
desired participants.
Calling
Party
Calling
Partition
Calling
Leg
Original
Called
Party
Original
Called
Partition
Called
Leg
OrigVideo
Cap_Codec
OrigVideo
Cap_Band
width
OrigVideo
Cap_Resolut
ion
51234 CISCO 101 57890 CISCO 102 100 320 2
OrigVideo
Transport
Address_IP
OrigVideo
Transport
Address_Port
DestVideo
Cap_Codec
DestVideo
Cap_Band
width
DestVideo
Cap_Resol
ution
DestVideo
Transport
Address_IP
DestVideo
Transport
Address_Port
187962284 49208 100 320 2 288625580 49254