Troubleshooting guide
3-18
ATM and Layer 3 Switch Router Troubleshooting Guide
OL-1969-01
Chapter 3 Initial Troubleshooting
Troubleshooting Processor Redundancy and EHSA (Catalyst 8540 CSR and Catalyst 8540 MSR)
Interface IF Admin Auto-Cfg ILMI Addr SSCOP Hello
Name Status Status Status Reg State State State
------------- -------- ------------ -------- ------------ --------- --------
.
(Information Deleted)
.
ATM0 UP up n/a UpAndNormal Idle n/a
ATM-SEC0 UP up done n/a none n/a
.
(Information Deleted)
.
Step 4 Verify that the IF Status field is up.
Step 5 Verify that the ILMI Addr Reg State field is UpAndNormal.
If you determine that redundancy is configured incorrectly, refer to the “Initially Configuring the
ATM Switch Router” chapter in the ATM Switch Router Software Configuration Guide.
Troubleshooting Switch Processor Redundancy with HSRP (Catalyst 8540 CSR
and Catalyst 8540 MSR)
Enhanced High System Availability (EHSA) is provided in the switching fabric when three switch
processors are installed in the chassis. These features and their configuration are described in the
“Initially Configuring the ATM Switch Router” chapter in the
ATM Switch Router Software Configuration Guide.
To troubleshoot the EHSA of the switch processor, use the following commands:
Follow these steps to troubleshoot the redundant switch processors on the switch router:
Step 1 Use the show preferred-switch-card-slots command to confirm the configuration of the switch
processors.
Switch# show preferred-switch-card-slots
The currently preferred switch card slots are slot: 5 and slot: 7
The currently active switch card slots are slot: 5 and slot: 7
Switch#
Step 2 Use the show switch fabric command to confirm the status of the switch processors and their location.
Switch# show switch fabric
swc_presence_mask: 0x5
Switch mode: NR_20G
Number of Switch Cards present in the Chassis: 3
Command Purpose
show preferred-switch-card-slots Displays the configuration of the switch
processors.
show switch fabric Displays the switch fabric details of the
switch router.