Troubleshooting guide

12-10
ATM and Layer 3 Switch Router Troubleshooting Guide
OL-1969-01
Chapter 12 Troubleshooting Layer 2 Interfaces
Troubleshooting Layer 2 Switching
Refer to the Layer 3 Software Feature and Configuration Guide if any changes are necessary to the
configuration of the interface.
Other Layer 2 Switching Problems
This sections describes the following, less common, Layer 2 switching connection problems:
Layer 2 Connection is Flooding, page 12-10
Packets are Switched but are Not Appearing on the Wire, page 12-11
Layer 2 CAM Display, page 12-11
Check for Spanning Tree Loop, page 12-11
Layer 2 Connection is Flooding
If you determine the Layer 2 connection is flooding instead of switching, check the following:
If the destination address of the traffic is known:
Check the Layer 2 CAM of the ingress interface for the specific destination address. If the entry
exists, then note the destination interface number.
Use the show epc ifmapping command and note the name-string of the interface.
Display the interface table in the ingress interface for the destination interface (obtained from
the Layer 2 CAM).
Get the BROUTE VC from the show epc if-entry interface command described earlier.
Use the show atm vc traffic interface interface-namestring 0 BROUTE-VC command.
Confirm that the rx and tx counters are increasing when traffic is switched (by entering the
previous command, waiting, and entering the same command again).
If the destination address is unknown:
Use the show epc patricia interface command to display the interface table in the ingress
interface for all the interfaces in the bridge-group.
Get the BROUTE VCs from the show epc if-entry interface command described earlier, for all
the interfaces in the bridge group.
Use the show atm vc traffic interface interface-namestring 0 BROUTE-VC command.
Confirm that the rx and tx counters are increasing when traffic is switched (by entering the
previous command, waiting, and entering the same command again).