Troubleshooting guide

6-10
ATM and Layer 3 Switch Router Troubleshooting Guide
OL-1969-01
Chapter 6 Troubleshooting Switch Router ATM Network Connections
Troubleshooting Soft PVC Connections
Follow these steps to confirm the soft PVC interface is up:
Step 1 Use the show atm status command to check the interface status.
SwitchB# show atm status
NUMBER OF INSTALLED CONNECTIONS: (P2P=Point to Point, P2MP=Point to MultiPoint,)
Type PVCs SoftPVCs SVCs TVCs PVPs SoftPVPs SVPs Total
P2P 45 0 0 0 0 0 0 45
P2MP 17 0 0 0 0 0 0 17
MP2P 0 0 0 0 0 0 0 0
TOTAL INSTALLED CONNECTIONS = 62
PER-INTERFACE STATUS SUMMARY AT 16:16:20 UTC Tue Jan 8 2002:
Interface IF Admin Auto-Cfg ILMI Addr SSCOP Hello
Name Status Status Status Reg State State State
--------------- -------- ------------ -------- ------------ --------- --------
ATM0/0/0 DOWN shutdown waiting n/a Idle n/a
ATM0/0/1 UP up done UpAndNormal Active n/a
ATM0/0/2 UP up done UpAndNormal Active n/a
ATM0/0/3 UP up done UpAndNormal Active n/a
ATM0/1/0 DOWN down waiting n/a Idle n/a
ATM0/1/1 DOWN down waiting n/a Idle n/a
ATM0/1/2 DOWN down waiting n/a Idle n/a
ATM0/1/3 DOWN down waiting n/a Idle n/a
ATM-P1/0/0 UP up waiting n/a Idle n/a
ATM1/1/0 DOWN down waiting n/a Idle n/a
ATM1/1/0.113 DOWN down waiting n/a Idle n/a
ATM1/1/1 UP up done UpAndNormal Active n/a
ATM1/1/2 DOWN down waiting n/a Idle n/a
ATM1/1/3 DOWN down waiting n/a Idle n/a
ATM0 UP up n/a UpAndNormal Idle n/a
ATM3/0/0 DOWN down waiting n/a Idle n/a
ATM3/0/1 DOWN down waiting n/a Idle n/a
ATM-P3/1/3 UP up waiting n/a Idle n/a
ATM4/0/0 UP up n/a UpAndNormal Idle n/a
SwitchB#
Step 2 Confirm that the IF Status field corresponding to the soft PVC interface is up. If it is down, see
Chapter 5, “Troubleshooting Switch Router ATM Interface Connections.”
Step 3 Confirm that the Admin Status field is up. If it is down, see Chapter 5, “Troubleshooting Switch Router
ATM Interface Connections.”
Step 4 If both fields are up, continue with the following troubleshooting sections.
Checking the VPI Number, VCI Number, and ATM Address
Use the following command to confirm the VPI, VCI, and ATM address of the configured soft PVC:
Command Purpose
show atm vc interface atm card/subcard/port Confirms the configuration of VPI, VCI,
and ATM address numbers of a soft PVC.