Troubleshooting guide

5-57
ATM and Layer 3 Switch Router Troubleshooting Guide
OL-1969-02
Chapter 5 Troubleshooting Switch Router ATM Interface Connections
Troubleshooting Channelized DS3 and E1 Frame Relay Interfaces
Follow these steps to display the memory management and error counters of a channelized DS3 or E1
Frame Relay interface:
Step 1 Use the show controllers atm card/subcard/port command to check memory management and error
counters.
Switch# show controller e1 1/0/1
E1 1/0/1 is up.
PAM state is Up
FPGA Version: fi-c8510-4e1fr.A.3.2
Firmware Version: fi-c8510-4e1fr.A.2.3
No alarms detected.
Framing is crc4, Line Code is HDB3, Clock Source is line.
Data in current interval (284 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs
0 Unavail Secs
Data in Interval 1:
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs
0 Unavail Secs
.
[Information Deleted]
.
Data in Interval 95:
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs
0 Unavail Secs
Total Data (last 95 15 minute intervals):
8 Line Code Violations,0 Path Code Violations,
0 Slip Secs, 0 Fr Loss Secs, 4 Line Err Secs, 0 Degraded Mins,
0 Errored Secs, 0 Bursty Err Secs, 1020 Severely Err Secs
138 Unavail Secs, 0 Stuffed Secs
Switch#
Step 2 Check the fields listed in Table 5-14. It lists the best troubleshooting fields in the show controllers
command display, what those fields indicate.
Table 5-14 Channelized DS3 and E1 Frame Relay Port Adapter show controller Display
Field
Indication
(Severity) Error and Cause Recommendation
PAM state Up None None
down
Disconnected or faulty cabling
Hardware failure
Check for the following:
Check cables.
Replace faulty hardware.
administratively
down
The interface has been administratively
taken down.
Use the no shutdown interface
configuration command to reenable the
interface.