Specifications

Samsung Electronics
Service Manual
Troubleshooting
6-2
6.2 Paper Feeding Problems
6.2.1 Wrong Print Position
• Description Printing begins when the paper is in the wrong position.
Check and Cause Solution
A defective feed sensor actuator can cause incorrect tim-
ing.
Replace the defective actuator
6.2.2 JAM 0
• Description
1. Paper has not exited from the cassette.
2. Jam-0 occurs if the paper feeds into the printer.
PTL
P
I
C
K
/
R
PR
CR
DR
SR
TR FR
Empty Sensor
OPC
Fuser
Toner Cartridge
EXIT
Sensor
Feed
Sensor
MP Sensor
Check and Cause Solution
1. Check the Solenoid by using Engine
Test Mode.
2. Check the surface of the roller-pick-
up for foreign matter.
3. If continuous clusters occur, check
whether the assembly slot between
shaft-pickup and housing-pickup
become open or is broken away.
4. If the paper feeds into the printer and
Jam 0 occurs, perform Component
Test Mode to check feed-sensor of
the engine board.
1. Replace the solenoid.
2. Clean with soft cloth dampened with
IPA(Isopropyl Alcohol) or water.
3. Replace the Housing-Pickup and/or
Shaft-Pickup.