Datasheet

Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 13
Table 1. Platform Features and Benefits
Feature Benefits
Solution packaging
●
Both foreign-exchange-office (FXO) and Basic Rate Interface (BRI) fixed configurations are offered for both
Cisco Unified CME + Cisco Unity Express and Cisco Unified SRST applications.
●
Each configuration is equipped with the appropriate number of feature licenses for call processing and
voicemail, simplifying the product structure.
●
The appropriate number of fixed digital signal processors (DSPs) is packaged with each configuration.
CME/SRST upgrade licenses
●
This upgrade provides flexibility and investment protection by allowing the optional upgrade of the default 8-
user CME/SRST license to 15 users. Refer to Table 8 for a list of license upgrade part numbers.
Modularity
●
A HWIC slot is available for data WAN integration through a select list of HWICs. Refer to Table 9 for a list
of supported HWICs.
●
The default Cisco IOS Software image SP Services K9 can be upgraded to optional advanced images.
Refer to Table 7 for a list of software images supported.
Ethernet connectivity with QoS
●
Ethernet connectivity is provided for IP phones or wireless access points by PoE ports that provide
connectivity speeds for up to 100BASE-T Ethernet technology without the need for additional power
modules. Most Cisco Unified IP Phones include a 10/100 switch with QoS to provide PC desktop
connectivity to the network.
●
Optimized QoS is provided for IP phone and desktop configurations. The QoS level helps ensure that
voice-over-IP (VoIP) traffic takes precedence.
●
Voice and data traffic travels in preconfigured VLANs.
●
Port security is provided to limit unauthorized access to the network.
Power failover
●
A power failover feature is provided on the base configuration, giving access to the PSTN lines in case of a
power outage. When power is lost, a FXO PSTN trunk is directly connected to a foreign-exchange-station
(FXS) analog port, allowing for calls to be placed and received.
Recorded announcements for
callers: Music on hold (MOH)
●
The process for providing customized MOH announcements is simplified with a dedicated MOH port,
allowing small-business owners to play recorded announcements to their callers by simply plugging the
audio source into the provided 3.5-mm mini-jack.
●
Customers can also use wave files stored on flash memory.
●
MOH is an audio stream that is played to PSTN and VoIP G.711 or G.729 callers who are placed on hold
by the phone user. This audio reassures the callers that they are still connected to the called party.
Cisco Unified Communications Features
IP telephony is currently undergoing tremendous growth, accelerated by access to value-added features and
applications that only IP telephony can provide to the end user. Additionally, the cost benefits of converging data,
voice, and video on a single network are adding to the rapid acceptance of this technology. Because it is integrated
into a single system, the Cisco 1861E Integrated Services Router for SMBs and enterprise small branch offices
enhances the advantages of convergence by offering the following innovative benefits:
●
Cost-effective operations through a single, integrated voice-and-data platform for all SMB and enterprise
branch-office needs: This highly reliable platform provides robust QoS and the right level of security,
encryption, and firewall to deliver enhanced VPN services to meet small-business needs. The system delivers
integrated IP telephony, voicemail, and Automated-Attendant functions, allowing you to deploy one device to
address all your business needs - thereby simplifying management, maintenance, and operations and
delivering a lower total cost of ownership (TCO).
●
Sophisticated key system and private-branch-exchange (PBX) capabilities: SMBs and enterprise branch
offices have different workflows and require specialized features to support their work practices. The Cisco
1861E delivers a robust set of telephony features for the small office and delivers unique, value-added
capabilities through XML. These capabilities, which cannot be delivered by traditional systems, enhance the
productivity of the end user and the business.
●
Remote maintenance and troubleshooting: You can use the industry-standard Cisco IOS Software command-
line interface (CLI) or user-friendly GUI to configure and administer the Cisco 1861E Integrated Services
Router system.
The Cisco 1861E ISR offers the feature set available with Cisco Unified Communications Manager Express 8.5 and
Cisco Unity Express 8.5. Table 2 summarizes the unified communications features.