Installation guide

18-11
Cisco 10000 Series Routers Line Card Hardware Installation Guide
OL-6773-04
Chapter 18 Troubleshooting the Installation
Fast Ethernet and Gigabit Ethernet Line Card Troubleshooting Information
Fast Ethernet and Gigabit Ethernet Line Card Troubleshooting
Information
Table 18-3 provides information on which symptom, possible cause, and corrective action apply to each
of the Fast Ethernet and Gigabit Ethernet line cards. Table 18-4 provides SFP module software messages
shown when SFP modules are missing, incorrectly inserted, or incorrect technology SFP modules are
inserted in the 1-Port Gigabit Ethernet Half-Height line card.
Table 18-3 Troubleshooting Fast Ethernet and Gigabit Ethernet Line Cards
Symptom Possible Cause Corrective Action
Fast
Ethernet
Gigabit
Ethernet
Half
Height
Gigabit
Ethernet
The FAIL LED does
not light when the line
card is inserted into a
slot.
The line card is not properly
seated.
Be sure the ejector levers are
closed and the captive screws
tightened.
YY Y
Bad line card connector or bad
backplane connector.
1. Carefully check both the line
card backplane connector and
chassis backplane connector
for bent or damaged pins. If
the line card has damaged
pins, replace the line card. If
the backplane connector has
damaged pins, replace the
chassis or temporarily move
the line card to another slot.
2. Remove the line card and put
it in another chassis slot.
Defective line card. Replace the line card.
Chassis not powered on or PRE
not in chassis.
Check that the chassis power
supplies are turned on and that the
PRE is powered up.