Remote Site Management Solutions Bay Technical Associates nd 200 N. 2 Street Bay St. Louis, MS 39520 800-523-2702 * Fax 228-467-4551 International 228-467-8231 1.0 REMOTE SITE MANAGEMENT (SELLING THE CONCEPT IS EASY) ...............................................................3 1.1 Remote Site Management Solutions Pay for Themselves..................................................................................3 1.2 Remote Site Management Solutions Help Reduce Downtime.................................
.3 Console Access and Power Control in one unit..............................................................................................37 2.3.1 The correct questions for product selection ...................................................................................................38 2.3.2 Sample Application using the DS-RPC ..........................................................................................................39 2.3.3 DS-RPC Models ............................................
1.0 Remote Site Management (Selling the concept is easy) 1.0 Remote Site Management (Selling the concept is easy) In the next year there is expected to be a shortfall of 685,000 IT professionals in the United States. This is just one reason customers all over the world have started installing tools which help manage and monitor equipment remotely.
1.0 Remote Site Management (Selling the concept is easy) • The return on investment is 96.5 days for this customer. • The industry average network installation life is 7 years or 2555 days. • This customer will save $13,768,000 in the next 7 years. 1.2 Remote Site Management Solutions Help Reduce Downtime Companies with remote site management solutions will respond to network problems in record time.
1.0 Remote Site Management (Selling the concept is easy) The network engineer will have the correct equipment in hand. This eliminates the need to go onsite to troubleshoot only to find they did not bring the correct equipment.
1.0 Remote Site Management (Selling the concept is easy) 1.5 Who are the prospects? Colocation facilities needing the ability to reboot locked servers and manage their power to a circuit level. Companies like Exodus, Verio, Globix, Digex, or UUNET . The collocation market was a 4 billion dollar market in 2000, this is expected to grow to 28.4 billion by the year 2004. Multi-location networks including: corporations, hospitals, city and state government, schools, banks and universities.
2.0 Remote Site Management Solutions Offered By BayTech 2.0 Remote Site Management Solutions Offered By BayTech Power Management and Monitoring - provides the ability to reboot or turn on/off equipment, and monitor power, voltage, current and temperature. Console Access – Intelligent internetworking equipment has a RS-232 console interface. This interface is used for set-up, maintenance and trouble shooting of the equipment.
2.0 Remote Site Management Solutions Offered By BayTech 2.1 Power Control and Monitoring Solutions 2.1.1 The Correct Questions for Product Selection How much current in AMPS is required? Most customers know the rating of circuits installed in their equipment room or data center. It is prudent to get the complete current requirement per circuit. This is done by adding the rated load of the individual components.
2.0 Remote Site Management Solutions Offered By BayTech Not all BayTech products offer current, voltage, power and temperature monitoring. You will need to refer to the product chart when specifying these features. What type of access is needed to the power solution? Ethernet, Dial-up modem, Local RS-232 Will the customer use the BayTech DS-Series SNMP controller? SNMP management is provided for the RPC product line through the DS-Series with SNMP installed.
2.0 Remote Site Management Solutions Offered By BayTech How will the solution be mounted? BayTech offers horizontal and vertical power solutions. Vertical solutions use no rack space (a premium in today’s world), horizontal solutions mount in 19” spaces, 23” optional mounting is available. Vertical ZeroU Mounting Horizontal 1-U Mounting What type of power plug is required? The standard US power plugs are indicated below. For international version please contact BayTech.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.2 Sample Power Management Applications Most power management applications can be specified in different ways. The applications below indicate some of the more standard configurations. IMPORTANT: Do not hesitate to contact a BayTech applications engineer for recommendations. SNMP applications require the DS-Series SNMP controller. The largest controller can handle up to 32 RPC’s.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.2.2 Data Center Power Management using the horizontal RPC4-20 with the DS-Series SNMP controller. Synopsis – Customer has a rack of equipment and needs power control and management. Solution should be expandable for future growth. Features – Control of 8 receptacles, current, voltage, power and temperature reporting per circuit. Solution is expandable to 8 strips or 64 receptacles.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.2.3 Network Power Management with RPC3-15, RPC3-20 or RPC3A The RPC3-15, RPC3-20 and RPC3A are perfect stand alone units providing power control for up to 8 devices. Each RPC has it’s own IP and accessible via Telnet. The RPC also has a local RS-232 console port for onsite access or use with a modem for dial back-up. Features – Control of 8 receptacles through direct IP connection, current monitoring per circuit.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.2.4 High Current Application with the RPC5-15 and RPC5-20 RPC5-15 15 Amp Breaker RPC5-20 20 Amp Breaker 20 Amp Input From High Power Equipment such as routers or switches 20 Amp Output Synopsis – Customer has 2 Cisco 6520 switches, which use up to 16 amps per power supply when fully loaded. Customer needs the ability to reboot the switches when they lock up.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.1 RPC2 and RPC2A Remote Power Control Status LED’s indicate power state RS232 Control Port 6 Power Receptacles Function: The RPC-2 remote power switch provides a means to turn on, turn off, or reboot connected equipment, from a remote location or local terminal . The unit contains six individual relay controlled AC power receptacles that are controlled by sending a short character string (command) to the EIA-232 control port.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.2 RPC2-MD01 Remote Power Control Status LED indicate the state of power Internal Modem 6 power receptacles Function:The RPC-2 MD01 remote power switch with internal modem allows you to turn on, turn off or reboot connected equipment. The unit contains six individual relay controlled AC power receptacles that are controlled by sending a short character string (command).
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.4 RPC 3A 220 VAC Remote Power Control Features RS-232 Interface Status LED’s IEC320 C-13 Outputs Network Interface IEC-320 C14 Input (220VAC) The RPC-3a remote power switch, with network access, provides the means to turn On/Off, or reboot equipment connected through the RPC.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.7 RPC5-15 and RPC5-20 Remote Power Control Features Front and rear view of RPC 5 15 amp. Rear view of RPC 5 20 amp. Function: The RPC5 is designed for high current applications such as large routers , switches or servers. The RPC-5 has four individually (relay) controlled AC power receptacles that are easily controlled by sending on, off or reboot commands via Telnet, or via the unit's EIA-232 control port.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.8 RPC6-15 and RPC6-20 Remote Power Control Features Status Leds RS-232 Control Port 20 Amp Input 20 Amp Output Function: The RPC6 is designed for high current applications such as large routers , switches or servers. The RPC6 has four individually (relay) controlled AC power receptacles that are easily controlled by sending on, off or reboot commands via the unit's EIA-232 control port.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.9 RPC6A-20 Remote Power Control Features Status Leds RS-232 Control Port 20 Amp Input 20 Amp Output Function: The RPC6 is designed for high current applications such as large routers , switches or servers. The RPC6 has four individually (relay) controlled AC power receptacles that are easily controlled by sending on, off or reboot commands via the unit's EIA-232 control port.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.10 RPC7 Vertical Mount Remote Power Control Features The above view is two units stacked with the front view on top and the rear view on bottom. This is not one unit. Function: Now you can know the current load for all circuits in your data centers. The RPC7-20 reports TRUE RMS AC Current for connected equipment. The overload audible alarm sounds when the preset threshold is exceeded.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.11 RPC22 and RPC22A Remote Power Control Power and Alarm Indicators Status LED indicate the state of power to the respective receptacle. Twelve fully controllable receptacles.
2.0 Remote Site Management Solutions Offered By BayTech Features RPC-22 (20 amp 115 VAC) RPC-22A (10 amp 230 VAC) • True RMS current, voltage and power monitoring. • Supports up to 12 per strip for co-location environments. • User Name and password authentication. • Individual or collective control of the receptacles. • Programmable unit ID and receptacle names. • Voltage monitoring feature (not available on RPC-22a) Note: These units are vertically mounted units.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.12 RPC27 and RPC28 Remote Power Control Function: The RPC27 and RPC28 provide more controllable receptacles then anything on the market. Used with the DS-Series SNMP controller the RPC’s provide receptacle level rebooting and on/off set commands. SNMP traps can also be generated based on preset current, voltage, power and temperature thresholds. To avoid overloading circuits unused receptacles can be turned off.
2.0 Remote Site Management Solutions Offered By BayTech 2.1.3.13 RPS2 – Remote Power Sensor Specifications Function: The RPS2 is a dual side power sensing unit. The input and output for the RPS2 is 20 Amp 115 VAC .
2.0 Remote Site Management Solutions Offered By BayTech 2.2 Console Access The DS Series can give network administrators console access to up to 32 devices, including routers, switches, servers, CSU/DSUs, or BayTech's RPC series remote power management solutions.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.1 The correct questions for product selection How many current and future RS-232 devices will the customer connect? The DS-Series is available in 5 different models. The model selected depends on how many RS-232 devices the customer needs to connect and how the customer will access the unit. The table below explains the capabilities of the 5 models. The DS74 module has four ports.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.2 Sample Console Access Application The DS-Series primary function is providing access to multiple RS-232 ports at a single location. The DS-Series can also be used as an SNMP controller for multiple RPC’s 2.2.2.1 Console Access application / SNMP Controller Application Synopsis: Customer needs In-band Telnet access to 12 RS-232 ports. Features: The DS-Series through a single IP address provides access to 12 RS-232 devices.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.3 DS-Series Models 2.2.3.1 Base Unit: DS3 Handles 8 RS-232 Ports Power Input Current Draw Number of Module Slots Number RS232 Devices Supported Host Modules Supported Rack Space Standard 115VAC Optional 220VAC, -48VDC 800ma max 3 8 with 2-DS74's 1 1u 19" standard 23"optional $159.00 2.2.3.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.3.4 Base Unit: DS9 Handles 32 RS-232 Ports Power Input Current Draw Number of Module Slots Number RS232 Devices Supported Host Modules Supported Rack Space 115VAC Optional 240VAC, 48VDC 800ma max 8 32 with 8-DS74's 1 2 u 19" standard 23"optional $299.00 2.2.3.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.3.7 Module: DS71 -MD3 The DS71-MD3 is a 33.6kbps modem interface for the DS-Series product line. The DS71-MD3 has a menu interface for easy programming and device selection. The RS-232 port on the DS71-MD3 is used to access equipment attached to the DS-Series while onsite, and to program the features of the DS-Series. The DS71-MD3 supports a time guard disconnect for reliable binary transfers.
2.0 Remote Site Management Solutions Offered By BayTech 2.2.3.10 Module: DS74 Four Ports Per Module The DS74 peripheral communication module expands the DS-Series host module peripheral communications to 4 individual channels per module. User Interface/Configuration The DS74 has four EIA-232 ports, which use eight pin modular connectors. Using a host communications module you can select serial configuration for baud rate, word size, stop bits and parity for each port of the DS74. $99.
2.0 Remote Site Management Solutions Offered By BayTech 2.3 Console Access and Power Control in one unit With the rich feature set of our RPC and DS Series in one easily installable unit, full control of your remote site is easier than ever. The modular design of the data switch side allows for customizable configuration that will suit your individual needs. If you need to gain console access to your equipment via modem, local RS232, Ethernet or any combination of the three, there is a solution for you.
2.0 Remote Site Management Solutions Offered By BayTech 2.3.1 The correct questions for product selection The DS-RPC has 4 power receptacles and is rated at 15amps; some of the models provide access to more than four consoles. To expand the power receptacles your customer will need to use a product like the RPC4. How many current and future RS-232 devices will the customer connect? The DS-RPC is available in 3 different models.
2.0 Remote Site Management Solutions Offered By BayTech 2.3.2 Sample Application using the DS-RPC Synopsis: Customer needs In-Band console access and power control of equipment at a remote branch. Features: The DS-RPC provides both functions in one unit. The model selected for this application provides four RS-232 consoles and four power receptacles, which are accessed in controlled through a Telnet connection.
2.0 Remote Site Management Solutions Offered By BayTech 2.3.3 DS-RPC Models 2.3.3.1 Base Unit: DS2-RPC The DS2-RPC has 2 module slots and 4 power receptacles.(supports up to 4 RS-232 devices) $295.00 2.3.3.2 Base Unit: DS4-RPC The DS4-RPC has 4 module slots and 4 power receptacles. (Supports up to 12 RS-232 devices) $350.00 2.3.3.3 Base Unit: DS4D-RPC The DS4D-RPC has 4 module slots and 4 power receptacles, it also supports two host modules. (supports up to 8 RS-232 devices) $375.
2.0 Remote Site Management Solutions Offered By BayTech 3.0 PDU – Power Distribution Units 3.0.1 PDU-20 20 Amp Power Distribution Unit Features Function: The PDU-20 is a rack mountable power distribution unit designed for simple AC power distribution. The maximum load for the PDU-20 is 20 amps across its 10 receptacles. PC board design adds greatly to the PDU20’s reliability by eliminating wire/solder connections.
2.0 Remote Site Management Solutions Offered By BayTech 4.0 TESTING LIVE UNITS We have installed several live units for testing. These units are installed in our corporate headquarters and can be reached from anywhere and anytime. Below is a picture of the demo units installed as they are in our facility. Click on a unit to visit its home page. Feel free to use this as a learning tool –or- to show potential customer while you are presenting BayTech solutions. This has proven to be an invaluable tool.
2.0 Remote Site Management Solutions Offered By BayTech 4.1 Instructions for connecting to the DS3-IPS via the Internet and controlling the RPC27-20NC In this exercise you will connect via the Internet to the DS3IPS. There are two RPC27’s connected to the DS3-IPS. When you are finished you will have experienced the DS-Series interface as well as the RPC27’s. You will also learn how to reboot all or individual receptacles on an RPC27.
2.0 Remote Site Management Solutions Offered By BayTech C. From this menu you can see the various RPC27’s. Type “1” and hit enter.
2.0 Remote Site Management Solutions Offered By BayTech D. The username is “admin” the password is “bta”, enter these at the appropriate prompt an hit enter. You should see the following: DISCUSSION: Before proceeding lets discuss what you see in the screen. 1. Average Power, Apparent Power, True RMS Voltage, True RMS Current, Maximum detected, Internal Temperature: All of the listed items are measured continuously and reported when you display the screen.
2.0 Remote Site Management Solutions Offered By BayTech E. The task is now to reboot the locked “EMAIL SERVER” . From the RPC-27> command prompt type [reboot 1] and hit enter. You should see the following screen: F. Type “y” and hit enter. You do have the option to disable this confirmation. G. The “EMAIL SERVER” will be rebooted and the menu will reappear. H. Type five semicolons in a row to get back to the main menu, type “T” and hit enter to log off the unit.
2.0 Remote Site Management Solutions Offered By BayTech 4.2 Instructions for using the DS-RPC via the internet In this exercise you will connect via the internet to the DS2RPC. This unit has 4 RS-232 ports for console access, and 4 power receptacles for rebooting the equipment attached to the RS232 ports. When you are finished you will have send how to access and control the DS-RPC.
2.0 Remote Site Management Solutions Offered By BayTech B. The menu indicates the Router is on port 3 of the four RS232 ports. There is not a live router on this port. There is a loop back connecter, which allows you to see your keystrokes. Select option 3 of the menu and hit enter. You should see the following after you type a few characters.
2.0 Remote Site Management Solutions Offered By BayTech NOTE: The five semicolons are the attention string for the unit. Summary: In most cases you would have reselected the routers console port to watch it reboot. Simply, by being able to perform the above task you have the ability, through a single product’ access the console port of 4 devices and reboot those 4 devices. This can be done from anywhere, anytime.
2.0 Remote Site Management Solutions Offered By BayTech 4.3 Instructions for connecting to the RPC3 via the internet. Possible Application(s): You have collocated servers in a internet data center, one of the servers is locked. You need to reboot it. You also need to add another server but think you might exceed your circuits capacity. You need to know how much current you are drawing on that circuit.
2.0 Remote Site Management Solutions Offered By BayTech A. Type [TELNET 209.205.132.23] and hit enter, if you made it through you firewall you will see the following: B. You are “company1” , your username is “company1” and your password is “cp1” . Type these at the appropriate prompt. You should see the following screen: Discussion: Since you only have one receptacle assigned, only one is shown. You will also notice the “True RMS current” reading.
2.0 Remote Site Management Solutions Offered By BayTech What you will need: Any Telnet software (client) should work. Windows supplies a Telnet client with 95,98,NT, and ME. To access this, go to the START menu, and click RUN. It should look like this A. Type [Telnet 209.205.132.21] and hit enter, if you made it through the firewall you will see the following: B. When prompted, type “BTA" and hit enter (this is case sensitive) The V72TP’s main menu you will appear.
2.0 Remote Site Management Solutions Offered By BayTech Note: All Ports are labeled with the corresponding equipment that is connected, but you can look at the following chart to help see which serial ports connect to which device.
2.0 Remote Site Management Solutions Offered By BayTech B. You are now in the RPC4-15 menu. We can now issue a command that will reboot all 8 outlets on the unit. Type “reboot” at the prompt. C. Type “y” and hit enter. All of the outlets will be rebooted. You can watch the timer count down from 10 as they are turned off, then back on. D. Type five colons (:) in a row to return to the M6 main menu NOTE: The five colons are the attention string for the unit.
2.0 Remote Site Management Solutions Offered By BayTech 4.4 Instructions for connecting to the RPC5-15 via the Internet In this exercise you will connect to the RPC5-15 via the Internet. With its 4 input receptacles and 4 output receptacles (each rated at 15 AMPs) you have more power per outlet capability. Each outlet is also equipped with its own circuit breaker. What you will need: Any Telnet software (client) should work. Windows supplies a Telnet client with 95,98,NT, and ME.
2.0 Remote Site Management Solutions Offered By BayTech B. By typing 1 at the selection prompt. You will be brought to the Outlet Control screen. What you see: From this screen you can see a number of things, the Internal Temperature, each outlet, the power status of each outlet, and the status of the circuit breaker. C. From here you now have the ability to control outlets. Type “help” at the prompt, you can see all the options. D. Hit enter again to exit the help menu.
2.0 Remote Site Management Solutions Offered By BayTech E. When you want to check the temperature of the unit, you can type “TEMP” at the RPC5 prompt, and it would show you the current ambient temperature of the entire unit. This unit shows an ambient temperature of 30.0 C F. In this same menu you can type either turn on, off or reboot any or all of the four receptacles. Type “reboot” and hit enter.
2.0 Remote Site Management Solutions Offered By BayTech G. The unit will prompt you to confirm that you want to reboot. Type “y” and hit enter. H. When you are finished, you can type “logout” to close out the telnet session.
2.0 Remote Site Management Solutions Offered By BayTech 4.5 Instructions for connecting to the RPC2 via the Internet through the M6. What you will need: Any Telnet software (client) should work. Windows supplies a Telnet client with 95,98,NT, and ME. To access this, go to the START menu, and click RUN. It should look like this A. Type [Telnet 209.205.132.
2.0 Remote Site Management Solutions Offered By BayTech B. When prompted, type “BTA" and hit enter (this is case sensitive) The V72TP’s main menu you will appear. Note: All Ports are labeled with the corresponding equipment that is connected, but you can look at the following chart to help see which serial ports connect to which device.
2.0 Remote Site Management Solutions Offered By BayTech E. This menu shows all of the pieces of Bay Tech equipment that are housed in this rack. By selecting any one of the eight ports, you can access that piece of equipment. Lets connect to the RPC2. Type 5 and hit enter. Hit enter again and you will see this menu: F. Now you see the main menu screen of the RPC2. From here you have the ability to issue on, off and reboot commands to and or all of the 6 receptacles.
2.0 Remote Site Management Solutions Offered By BayTech Summary: You noticed on the chart there are several usernames and passwords assigned to this unit. You can go back and try any of these. The current reading tells you whether or not you can install more equipment on this RPC3. 4.6 BayTech Demo Connections Chart Use the BayTech Demo Connections Chart below as a reference when connecting to the units. The chart is divided into five columns: • Unit/Module: The Demo Units available.
2.0 Remote Site Management Solutions Offered By BayTech Ethernet Port IP: (209.205.132.22) RPC-2 Onboard serial host Port 1 V74 2 11 2 10 M6 V71: No Connection V72TP IP: (209.205.132.21) Attention Character is the (semicolons); V93 Phone: (228) 467-4384 V75 1. DS71-MD3 DS4D-RPC 2. DS72 (209.205.132.24) DS4D-RPC 3. DS72 (209.205.132.25) 4. DS72 SNMP(209.205.132.26) DS2-RPC DS3-IPS V74 1. RPC2 Port 1 V74 2. RPC5 Port 2 V74 3. RPC3-15 Port 3 V74 4.