Specifications

Interface Processor Installation and Configuration Guide

78-4211-02

Troubleshooting

This section provides information on troubleshooting the interface processor. For further information,

see the “Obtaining Technical Assistance” section on page 33.

• Interface Processor Is Not Recognized

If after configuring the interface processor, it is not recognized, you may be running an incorrect

Cisco IOS version. For hardware/software compatibility, refer to the Software Advisor at:

http://www.cisco.com/cgi-bin/Support/CompNav/Index.pl.

• "%RSP-3-RESTART: cbus complex" Error Messages

If you receive a "%RSP-3-RESTART: cbus complex" error message, refer to the following document

for more information: http://www.cisco.com/warp/public/63/cbus_complex.html.

• %RSP-3-RESTART: interface [xxx] output stuck/frozen/not transmitting Error Messages

If you receive a “%RSP-3-RESTART: interface [xxx] output stuck/frozen/not transmitting Error

Message”, refer to the following document for more information:

http://www.cisco.com/warp/public/63/output_stuck.shtml.

• Troubleshooting by Technology

For more information on troubleshooting by technology, refer to the following URL:

http://www.cisco.com/public/technotes/serv_tips.shtml.

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM

package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may

be more current than printed documentation. The CD-ROM package is available as a single unit or

through an annual subscription.