Cisco ATA 186 and Cisco 188 Installation and Configuration Guide August, 2002 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the Telephone Company may temporarily disconnect service. 3. The Telephone Company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the Telephone Company is required to give adequate notice of the changes.
C O N T E N T S Preface xi Who Should Read This Guide xi Related Documentation xii Conventions xii Obtaining Documentation xvi World Wide Web xvii Ordering Documentation xvii Documentation Feedback xvii Obtaining Technical Assistance xviii Cisco.
Contents Environmental Specifications 1-8 Standards Compliance 1-9 Dimensions 1-10 CHAPTER 2 Installing the Cisco ATA 186 2-1 Installation Overview 2-1 Network Requirements 2-3 Safety Recommendations 2-3 System Requirements 2-4 Installation Warnings 2-5 Number 26 AWG Warning 2-5 Short-Circuit Protection Warning 2-6 TN Power Systems Warning 2-8 Installing the Cisco ATA 186 2-9 Verifying the Installation 2-11 CHAPTER 3 Configuring the Cisco ATA 186 3-1 Configuration Requirements 3-1 About Using the Voi
Contents Configuring Codec Options 3-10 CHAPTER 4 Protocol-Specific Configurations 4-1 About Signaling Protocols 4-1 About H.323-Specific Configurations 4-1 About Gatekeeper Requirements for H.
Contents About Call Return 5-5 Returning Calls in the U.S. 5-5 Returning Calls in Sweden 5-5 About Calling Line Identification Presentation 5-5 Calling Line Identification Presentation in the U.S. 5-5 Calling Line Identification Presentation in Sweden 5-6 About Calling Line Identification Restriction 5-6 Calling Line Identification Restriction in the U.S. 5-6 Calling Line Identification Restriction in Sweden 5-6 CHAPTER 6 Upgrading the Cisco ATA 186 Software 6-1 About Upgrading from Release 1.
Contents Troubleshooting Tips 8-2 Symptoms and Actions 8-3 Installation and Upgrade Issues 8-7 Mass Provisioning Issues 8-8 Contacting TAC 8-8 Debugging 8-9 APPENDIX A Voice Menu Options A-1 APPENDIX B Parameters and Defaults B-1 User Interface (UI) Parameter B-2 Provisioning Parameters B-3 Firmware Upgrade Parameters B-5 Operating Parameters B-7 APPENDIX C Audio Mode Parameters and Defaults C-1 APPENDIX D Dial Plan Parameters and Defaults D-1 About Programmable Dial Plans D-1 About Dial Plan C
Contents Call Waiting and Alert Tone F-2 Playback Tone F-2 Notes F-3 Example -- Calculating The Volume Levels For Dial Tone F-3 Example Call Progress Tone Parameters F-4 APPENDIX G Call Commands G-1 Context Command Lists G-1 Syntax G-2 Context-Identifiers G-3 Action Identifiers G-4 Call Command Example G-5 Call Command Behaviors G-7 U.S.
Preface This preface describes: • Audience • Conventions used in this guide • Related documentation • How to access electronic documentation Who Should Read This Guide This guide is intended for service providers and network administrators who administer network connectivity of the Cisco ATA 186 and use the Cisco ATA 186 to provide voice over IP (VoIP) services to end users.
Preface Related Documentation Related Documentation In addition to this Cisco ATA 186 Installation and Configuration Guide, the Cisco ATA 186 documentation set includes the following: • Quick Start for the Cisco ATA 186 Analog Telephone Adaptor • Quick Reference Guide for the Cisco ATA 186 Analog Telephone Adaptor • Cisco ATA 186 Regulatory Compliance and Safety Information • Release Notes for Cisco ATA 186 Be sure to read any readme files or additional release notes for important information.
Preface Conventions Table 1 Conventions (continued) Convention Description Note This symbol means reader take note. Notes contain helpful suggestions or references to additional information and material. Timesaver This symbol means the described action saves time. You can save time by performing the action described in the paragraph. Caution This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Preface Conventions Table 1 Conventions (continued) Convention Waarschuwing Description Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen.
Preface Conventions Table 1 Conventions (continued) Convention Warnung Description Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt.
Preface Obtaining Documentation Table 1 Conventions (continued) Convention Aviso Description Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes.
Preface Obtaining Documentation World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following sites: • http://www.cisco.com • http://www-china.cisco.com • http://www-europe.cisco.com Ordering Documentation Cisco documentation is available in the following ways: • Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace: http://www.cisco.com/cgi-bin/order/order_root.pl • Registered Cisco.
Preface Obtaining Technical Assistance Attn Document Resource Connection Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.
Preface Obtaining Technical Assistance Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco. To access Cisco.com, go to the following website: http://www.cisco.
Preface Product Disposal Warning Contacting TAC by Telephone If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml P1 and P2 level problems are defined as follows: • P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly.
Preface Product Disposal Warning Advarsel Aviso ¡Advertencia! Varning! Endelig kassering av dette produktet skal være i henhold til alle relevante nasjonale lover og bestemmelser. Deitar fora este produto em conformidade com todas as leis e regulamentos nacionais. Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales. Vid deponering hanteras produkten enligt gällande lagar och bestämmelser.
1 C H A P T E R Cisco ATA 186 Overview This chapter provides an overview of the Cisco ATA 186 Analog Telephone Adaptor and describes the system features. About the Cisco ATA 186 The Cisco ATA 186: • Is an Internet telephony appliance that converts any regular analog telephone into an Internet telephone. • Converts voice into IP data packets that are sent over a network. • Is installed at the subscriber’s premises. • Supports two voice ports with their own telephone numbers.
Chapter 1 Cisco ATA 186 Overview About the Cisco ATA 186 Hardware Features The Cisco ATA 186 features the hardware options listed in this section and shown in Figure 1-1.
Chapter 1 Cisco ATA 186 Overview About the Cisco ATA 186 • Dual RJ-11 Ports – Supports two independent RJ-11 telephone ports that can connect to any standard analog telephone device. Each port supports either voice calls or FAX sessions, so that the user can talk on one port while sending a FAX on the other. – There are two RJ-11 FXS port terminating impedance options, 600 Ohms resistive or 270 Ohms + 750 Ohms // 150 nF complex impedance.
Chapter 1 Cisco ATA 186 Overview About the Cisco ATA 186 Software Features Features of the Cisco ATA 186 depend on the protocol used. General Features Table 1-1 includes information on features that are available for all protocols.
Chapter 1 Cisco ATA 186 Overview About the Cisco ATA 186 Table 1-1 Features Available for all Signaling Protocols Description Details Frequency Shift Key (FSK) Caller ID On-hook only Line-echo cancellation 8 ms fixed echo length setting Local ring-back tone Remote diagnostics/monitor (trace of execution) Three-way calling (conferencing) The Cisco ATA 186 will automatically switch to G.711 in this mode. Type of Service (TOS) bit for Quality of Service (QOS) Voice activity detection (VAD) H.
Chapter 1 Cisco ATA 186 Overview About the Cisco ATA 186 SIP Specific Features Table 1-3 SIP Features Description Details Authentication Digest Authentication DTMF Relay RFC 2833 Call Forwarding Unconditionally, on no answer, or on busy Call Return Call Transfer With or without consultation Message Waiting Indication (MWI) Plays an intermittent dial tone if there is a message waiting. Otherwise, plays a normal dial tone.
Chapter 1 Cisco ATA 186 Overview About Supported Standards and Protocols About Supported Standards and Protocols The following standards are supported on the Cisco ATA 186: • Network interface: one RJ-45 8-wire connector, IEEE 802.3 10Base-T standard • Two RJ-11 FXS standard analog telephone voice ports, up to 5 ringer equivalency number (REN) per port, depending on loop length • ITU G.711µ, G.711A, G.723.1 Annex A, and G.729 Annex A voice codecs • G.723.
Chapter 1 Cisco ATA 186 Overview About Supported Standards and Protocols Electrical Specifications Table 1-4 Electrical Specifications Category Specification Voltage +5.0 VDC at 1.5 A maximum Power 0.25 to 7.5 Watts (idle, maximum) Power adaptor Universal AC/DC 3.3 x 2.0 x 1.3 in (~8.5 x 5.0 x 3.2 cm) 4.8 oz (135 gm) for the AC-input external power adaptor 4 ft (1.2 m) DC cord Class II transformer 6 ft (1.
Chapter 1 Cisco ATA 186 Overview About Supported Standards and Protocols Standards Compliance Table 1-6 Standards Compliance Category Specification Agency approvals UL/C-UL FCC (Declaration of Conformity) Class B part 15 and part 68. European Union, CE mark (Declaration of Conformity) Industry Canada (Declaration of Conformity) ACA (Declaration of Conformity) VCCI (Declaration of Conformity) Safety standards UL60950 CAN/CSA-C22.2 No.
Chapter 1 Cisco ATA 186 Overview About Supported Standards and Protocols Table 1-6 Standards Compliance Category Specification Emissions CFR 47 Part 15 Class B 2000 EN55024, EN50082-1 EN55022/CISPR22 Class B VCCI Class B AS/NZS 3548:1995 Class B ICES-003 (Issue 2, Class B, April 1997) Immunity EN50082-1 including the following EN61000-3-2, Electromagnetic Compatibility EN61000-3-3, Electromagnetic Compatibility EN61000-4-2, ESD EN61000-4-3, Radiated Immunity EN61000-4-4, Burst Transients EN61000-4-
Chapter 1 Cisco ATA 186 Overview About Supported Standards and Protocols Cisco ATA 186 Installation and Configuration Guide 1-11 OL-1267-01
2 C H A P T E R Installing the Cisco ATA 186 This chapter provides information about installing the Cisco ATA 186. English is the default language. For information on the upgrade process, see Chapter 6, “Upgrading the Cisco ATA 186 Software.” Installation Overview The general steps necessary to install the Cisco ATA 186 are: 1. Plan the network and Cisco ATA 186 configuration. 2. Install the Ethernet connection. 3.
Chapter 2 Installing the Cisco ATA 186 Installation Overview Figure 2-1 shows an example of a network with a Cisco ATA 186.
Chapter 2 Installing the Cisco ATA 186 Network Requirements Network Requirements The Cisco ATA 186 acts as a terminal on an IP network. You need the following equipment: • One or two standard analog telephone handsets. • Ethernet connection. • Gatekeeper or proxy server—Currently, there must be a device running ITU H.323 or RFC 2543bis SIP-complaint software. The gatekeeper must be running the applicable version of software for the features and protocol you want to use.
Chapter 2 Installing the Cisco ATA 186 System Requirements System Requirements Caution The Cisco ATA 186 is intended for use with a 5V DC power adaptor only. The Cisco ATA 186 installation package includes: • Cisco ATA 186 • Cisco ATA 186 documentation • 5V Power Adaptor You also need: Note • 10BaseT category-3 cable or better • One or two analog touch-tone telephones Telephones must be set to use tone, rather than pulse dialing for the Cisco ATA 186 to operate correctly.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Installation Warnings This section contains important safety information. Number 26 AWG Warning Warning Waarschuwing To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Om brandgevaar te reduceren, dient slechts telecommunicatielijnsnoer nr. 26 AWG of groter gebruikt te worden. Varoitus Tulipalovaaran vähentämiseksi käytä ainoastaan nro 26 AWG- tai paksumpaa tietoliikennejohdinta.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Short-Circuit Protection Warning Warning Waarschuwing This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120VAC, 20A U.S. (240VAC, 16 to 20A international) is used on the phase conductors (all current-carrying conductors). The fuse or circuit breaker must have adequate safety approvals recognized by the country of usage.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Warnung Diese Produkt erfordert eine Gebäudeabsicherung gegen Kurzschluß (Überstrom). Achten Sie darauf, daß auf den Phasenleitern (allen stromführenden Leitern) eine Sicherung oder ein Schaltkreisunterbrecher verwendet wird, der nicht größer ist als 120VAC, 20A U.S. (240VAC, 16 bis 20A international).
Chapter 2 Installing the Cisco ATA 186 Installation Warnings ¡Advertencia! Este producto ha sido diseñado teniendo en cuenta que la instalación del edificio contará con protección contra cortocircuitos (sobrevoltajes). Asegúrese de que se usa un fusible o cortacircuitos no superior a 120VAC, 20A en los EE.UU. (240VAC, de 16 a 20A en el resto de países) en los conductores de fase (todos los conductores de transporte corriente).
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Advarsel Aviso ¡Advertencia! Varning! Utstyret er utfomet til bruk med TN-strømsystemer. O dispositivo foi criado para operar com sistemas de corrente TN. El equipo está diseñado para trabajar con sistemas de alimentación tipo TN. Enheten är konstruerad för användning tillsammans med elkraftssystem av TN-typ. Installing the Cisco ATA 186 Follow these steps to install the Cisco ATA 186 hardware. (See Figure 2-2.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings A—Phone 1 connector (RJ-11) B—Phone 2 connector (RJ-11) C—10Base-T Ethernet connector D—12V power connector Step 1 Caution Step 2 Note Place the Cisco ATA 186 near an electrical outlet. Connect the first telephone to the PHONE 1 input port (A) on the rear panel of the Cisco ATA 186 by using a telephone line cord with an RJ-11 connector. The PHONE 1 input port will be the primary telephone line.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Caution To prevent overheating during operation, do not cover or block the air vents in the top panel of the Cisco ATA 186. If installation was successful, proceed to Chapter 3, “Configuring the Cisco ATA 186.
Chapter 2 Installing the Cisco ATA 186 Installation Warnings Cisco ATA 186 Installation and Configuration Guide 2-12 OL-1267-01
3 C H A P T E R Configuring the Cisco ATA 186 This chapter provides information about configuring the Cisco ATA 186. There are three ways to configure your Cisco ATA 186: • Voice Configuration Menu • Web browser • Autoprovisioning Configuration Requirements The Cisco ATA 186 requires the following minimum settings for network connectivity: • IP address • Network route address (IP gateway) • Subnet mask Note To enter an IP address, press the * key to indicate a delimiter (dot).
Chapter 3 Configuring the Cisco ATA 186 About Using the Voice Configuration Menu These settings are automatically configured in a DHCP network. When the Cisco ATA 186 is downloading its DHCP configuration or software upgrade, the function button on the top panel blinks. Caution Do not unplug the device while the function button is blinking. Doing so can cause permanent damage to the device.
Chapter 3 Configuring the Cisco ATA 186 About Using the Voice Configuration Menu Table 3-1 lists the keys and their respective alphanumeric characters. . Table 3-1 Alphanumeric Characters Key Characters 1 1 ./_\ @@*space return +-!,?|~^ ##=$" ' ``%<>[ ] ::;{}()& 2 2abcABC 3 3defDEF 4 4ghiGHI 5 5jklJKL 6 6mnoMNO 7 7pqrsPQRS 8 8tuvTUV 9 9wxyzWXYZ 0 0 * .
Chapter 3 Configuring the Cisco ATA 186 Using the Web Configuration Page Using the Voice Configuration Menu To manually configure the Cisco ATA 186 by using the interactive voice response (IVR) system and telephone keypad, follow the steps in this section. For a list of the available configuration options, see Appendix A, “Voice Menu Options.” Step 1 Lift the handset and press the Function button located on top of the Cisco ATA 186.
Chapter 3 Configuring the Cisco ATA 186 About Autoprovisioning Step 1 Make sure that the PC and the Cisco ATA 186 are already networked and visible to one another. Step 2 Open your web browser. Step 3 Enter the URL of your configuration page. The URL of the web server is: IP Address/dev For example, the configuration page for a Cisco ATA 186 with the IP address 192.168.3.225 is: http://192.168.3.
Chapter 3 Configuring the Cisco ATA 186 About Autoprovisioning For example, for a Cisco ATA 186 with a MAC address of 0.1.45.2.10.20, the file name is: ata00012D020A14 The filename has a fixed length of 15 characters, regardless of the MAC address. In this mode of provisioning, at power-up, the Cisco ATA 186 contacts the TFTP server for a specific profile to download. The profile can be encrypted with a shared secret key.
Chapter 3 Configuring the Cisco ATA 186 About Profile and Configuration Security the Cisco ATA 186 to a binary file sent by the TFTP server to the Cisco ATA 186 to update its configuration parameters. The cfgfmt.
Chapter 3 Configuring the Cisco ATA 186 About Using the DHCP Server Step 1 Set the UIPassword parameter to a numeric password by using the web server interface or TFTP profiling. Step 2 You will be prompted for a password when you try to access the web server or a configurable IVR parameter. • In web server mode, enter the password in the UIPassword field of the password challenge page. • In IVR mode, enter the password, followed by the # key, at the p-a-s-s-w-d prompt.
Chapter 3 Configuring the Cisco ATA 186 About Using the DHCP Server • Network time protocol (NTP) servers—DHCP option 42 (The Cisco ATA 186 takes up to two NTP servers) • TFTP server name—DHCP option 66 DNS, TFTP, and NTP servers can be overwritten by the value of the corresponding parameters in the local box profile (for example, the DNS1IP, DNS2IP, TftpURL, and NTPIP parameters). If you are not using DHCP, you must manually enter the IP address, network route address, and subnet mask.
Chapter 3 Configuring the Cisco ATA 186 Configuring Codec Options Configuring Codec Options You can configure the various Codec call options for use with the Cisco ATA 186. Note The Cisco ATA 186 can support two simultaneous G.723 calls or one G.729A call. When using G.729A, the second line must use G.711 u-law or a-law. The default voice codec is G.723. Step 1 To select G.
C H A P T E R 4 Protocol-Specific Configurations This chapter contains information on selecting protocols and services for your system. About Signaling Protocols You can select either H.323 or Session Initiation Protocol (SIP) as the operating signaling protocol for the Cisco ATA 186. Both signaling protocols offer optional network control servers. With H.
Chapter 4 Protocol-Specific Configurations About Gatekeeper Requirements for H.323 To use the H.323 security features, you must specify the level of authentication by means of the AutMethod configuration parameter. The settings are as follows: Note • 0—no authentication • 1—Cisco registration level • 2—Cisco admission level Make sure these levels are also enabled on the gatekeeper and gateway. About Gatekeeper Requirements for H.
Chapter 4 Protocol-Specific Configurations About Gatekeeper Requirements for H.323 Connecting to a Network Time Protocol Server If you want to use Caller ID (SIP) or security features (H.323), connect the gateway to a functioning network time protocol (NTP) server. When using Cisco IOS, enter: ntp server ip_address clock timezone PST -8 Note For information on how to access accounting information, see your Cisco IOS documentation.
Chapter 4 Protocol-Specific Configurations About Gatekeeper Requirements for H.323 Manipulating the Dial String You can configure the Cisco ATA 186 to add digits to the beginning of the outgoing dial string. Note The default for dial string manipulation is off. Follow these steps to enable dial string manipulation by using prepending: Step 1 From the web server interface, enter 4 in the Authenticate Method field. Step 2 Enter the digits to be prepended in the associated PIN field.
Chapter 4 Protocol-Specific Configurations About Alternate Gatekeepers and RAS Step 6 Set PWD0 and PWD1 to the correct passwords/PINs (passwords for RADIUS servers). Step 7 Set AUTMETHOD to 1 or 2 (0 indicates no authentication; 1 indicates Cisco Registration Level Security; 2 indicates Cisco Admission Level Security). Step 8 If the DHCP server does not provide an IP address, set NTPIP to the NTP server IP address.
Chapter 4 Protocol-Specific Configurations About Using a Proxy Server with SIP About Using a Proxy Server with SIP When using a Proxy Server, the Cisco ATA 186 sends a call to request a User ID (telephone number). The proxy server holds a table of telephone numbers and their equivalent IP addresses. You can enter this table manually (static), or the Cisco ATA 186 can dynamically send the IP address to the proxy server when it starts. This process is called Registration.
Chapter 4 Protocol-Specific Configurations About NAT Support with SIP MediaPort The MediaPort configuration parameter specifies which base port the Cisco ATA 186 uses to receive RTP media streams. This parameter is only used for the purposes of SIP support behind a NAT. NATIP The NATIP configuration parameter specifies the WAN IP of the NAT. Specify the LAN IP in the StaticRoute configuration parameter.
Chapter 4 Protocol-Specific Configurations About NAT Support with SIP Cisco ATA 186 Installation and Configuration Guide 4-8 OL-1267-01
C H A P T E R 5 Configuring Supplementary Services This chapter includes information on supplementary services for the applicable protocols. Supplementary services are services that you can use to enhance your telephone service. The features must be enabled in: • Paid Services - the features your customers subscribe to. • Call Features - the services you are subscribed to. You can turn these features on and off.
Chapter 5 Configuring Supplementary Services Common Supplementary Services Common Supplementary Services The supplementary services described in this section can be used with both the H.323 and SIP signaling protocols. Available services and their configuration and implementation depend on the country system you are using. About 3-Way Calling (Conference Calling) 3-way calling works slightly differently on Swedish and U.S. systems. Making a 3-Way Call in the U.S. For U.S.
Chapter 5 Configuring Supplementary Services Common Supplementary Services Step 3 Dial the second person and speak normally when that person answers. Step 4 Perform a second hook flash and press 2 on the telephone handset to get back to the first person. You can continue to switch back and forth between the two callers. Step 5 To conference with both callers at the same time, perform a hook flash and press 3 on the telephone handset.
Chapter 5 Configuring Supplementary Services Common Supplementary Services To enable Call Waiting for Sweden, press *43#. When the Cisco ATA 186 is configured to use Call Waiting by default, press #43# to disable Call Waiting for the duration of the next call. About Call Forwarding In H.323, it is necessary to have a gatekeeper capable of handling call forwarding and call return supplementary services. In SIP, the Cisco ATA 186 handles these services. There are 3 types of call forwarding.
Chapter 5 Configuring Supplementary Services Common Supplementary Services Forwarding Calls in Sweden Forward Unconditional Press *21*v#, the number you want to forward call to; then press # again. To cancel, press #21#. Forward When Busy Press *67*v#, the number to forward the calls to; then press # again. T0 cancel, press #61#. Forward On No Answer Press *61*v#, the number you want to forward the calls to; then press # again. To cancel, press #67#.
Chapter 5 Configuring Supplementary Services Common Supplementary Services Calling Line Identification Presentation in Sweden Calling Line Identification Presentation (CLIP) is not available for Sweden. About Calling Line Identification Restriction Calling Line Identification Restriction (CLIR) hides your identity from callers with Caller ID. Calling Line Identification Restriction in the U.S. In the U.S., press *67 to activate CLIR. This feature is disabled when you hang up.
C H A P T E R 6 Upgrading the Cisco ATA 186 Software You can upgrade the program of your Cisco ATA 186 remotely. Upgrades can be done by using either of two methods: Note • executable file • TFTP server TFTP is case sensitive; if you use TFTP to upgrade your software, name your files by using all lowercase letters. Both methods require software available from cisco.com. About Upgrading from Release 1.xx to Release 2.0 Caution Release 2.0 is not backward-compatible with Release 1.xx.
Chapter 6 Upgrading the Cisco ATA 186 Software About the Software Upgrade Process Note When upgrading from v1.34 to v2.0, the Cisco ATA 186 does not prompt the user with the Upgrade Successful message when finished upgrading. Instead, observe the function button LED. The LED will flash on and off during the upgrade; then, change to a solid on state; then, turn off when the Cisco ATA 186 has finished upgrading.
Chapter 6 Upgrading the Cisco ATA 186 Software About the Software Upgrade Process Upgrading the Software by Using the Executable File To upgrade your Cisco ATA 186 by using the ata186us.exe file and the voice menu, you need the following: • A PC running Windows 9X/ME/NT/2000 • A network connection between the PC and the Cisco ATA 186 To upgrade, follow these steps: Step 1 In Windows, click Start > Programs > MSDOS Command Prompt and locate or create a directory to store the file.
Chapter 6 Upgrading the Cisco ATA 186 Software About the Software Upgrade Process Note Press 123# to hear your code's version number. You can later verify that you have upgraded your Cisco ATA 186. Timesaver When upgrading many Cisco ATA 186s, you can save the software upgrade commands in your telephone’s speed-dial and use them after accessing the Cisco ATA 186 voice menu. Upgrading the Software from a TFTP Server You can configure the Cisco ATA 186 to obtain its configuration from a TFTP server.
Chapter 6 Upgrading the Cisco ATA 186 Software About the Software Upgrade Process Note To help you identify the correct files to place on your TFTP server, the TFTP-method file containing the Cisco ATA 186 software has a “.kxz” extension.
Chapter 6 Upgrading the Cisco ATA 186 Software About the Software Upgrade Process Cisco ATA 186 Installation and Configuration Guide 6-6 OL-1267-01
C H A P T E R 7 Using the FAX Passthrough Feature Both ports of the Cisco ATA 186 support FAX transmission. The Cisco ATA 186 can send FAXes by either of two methods: • FAX passthrough—In this mode, the Cisco ATA 186 can detect a FAX tone, after which it will turn off FAX tone detection and silence suppression and switch its operating codec to G.711 u-law or G.711 A-law. • G.
Chapter 7 Using the FAX Passthrough Feature About Configuring the Cisco ATA 186 for FAX Passthrough • The standard-based protocol level (H.323/SIP) codec switch. To interoperate with a Cisco gateway, which does not send protocol level codec switch requests but can accept them, select the Cisco proprietary codec switch. Note When you are using G.729A on one port, the other port automatically uses the G.711u-law or G.711A-law codec.
Chapter 7 Using the FAX Passthrough Feature About Configuring the Cisco Gateway for FAX Passthrough About Configuring the Cisco Gateway for FAX Passthrough The supporting Cisco gateway can enable FAX passthrough using system level or dial-peer level commands.
Chapter 7 Using the FAX Passthrough Feature About FAX Mode The default is: modem passthrough system When using the default (system) configuration, the dial-peer FAX passthrough configuration is defined by the configuration in voice service voip. When system is used, no other parameter is available. When the NSE is configured in the FAX passthrough command in the dial-peer level, the FAX passthrough definition in dial-peer takes priority over the definition in voice service voip.
Chapter 7 Using the FAX Passthrough Feature About FAX Mode The settings for FAX mode are: • AudioMode—Set to 0xXXXX0012 for line 1, or 0x0012XXXX for line 2, (X = don't care). The value 0x0012 means we disable fax detection, disable G.711 silence suppression and use G711 only on this line.
Chapter 7 Using the FAX Passthrough Feature About FAX Mode Cisco ATA 186 Installation and Configuration Guide 7-6 OL-1267-01
C H A P T E R 8 Testing and Troubleshooting the Cisco ATA 186 This chapter describes how to test and troubleshoot the Cisco ATA 186. Testing the Cisco ATA 186 Configuration To test your Cisco ATA 186 configuration: Step 1 Lift the primary line telephone handset. Step 2 If you are not in SIP mode, enter your user ID (UID). Step 3 If you hear a dial tone, your Cisco ATA 186 is properly configured. Making a Call Note The dial plan described in these instructions is the default plan.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Troubleshooting Tips Step 2 Tips Dial as you normally do. If you want to send the dial string out immediately, without waiting for the 2to 4-second timeout, press # after the last digit. If the called party is available, you will hear ringing. Step 3 When the called party answers, speak normally. Step 4 Hang up when finished. You can cancel or discontinue your call at any time by hanging up the handset.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Symptoms and Actions • A fast-busy tone indicates that the party you called is not available. Try your call again later. • If you place a call to another IP telephone, hear ringing, and the called party answers but you cannot hear the speaker’s voice, verify that the Cisco ATA 186 and the other IP telephone support at least one common audio codec technique: G.711A, G.711µ, G.723 and G.729A.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Symptoms and Actions Symptom The Cisco ATA 186 does not appear to be provisioned by the TFTP server. Possible Cause The TftpURL is not correctly set to the URL or IP address of the TFTP server that is hosting the profile for the Cisco ATA 186. Action If you are using DHCP to supply the TFTP server IP address, make sure that TftpURL is set to 0. Make sure that DNS1IP and DNS2IP are properly set to resolve the TftpURL supplied by DHCP.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Symptoms and Actions Symptom Unable to access the web configuration page. Possible Cause Software versions earlier than 2.0 require the web configuration page to be enabled using option 80# on the IVR. Action Upgrade the software. Symptom FAX passthrough is not working or is working incorrectly. Possible Cause By default, the VoIP dial-peers have FAX relay enabled on them; when they hear the FAX training tone, they try to load the FAX relay codec.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Symptoms and Actions Symptom The Cisco ATA 186 registration is rejected by the gatekeeper. The gatekeeper contains more than one zone prefix command. Possible Cause If delivering more than one zone prefix on the gatekeeper, the UserID values or E.164 values on the H.323 endpoint (that is, the Cisco ATA 186) must be within a defined zone prefix on the gatekeeper.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Installation and Upgrade Issues Installation and Upgrade Issues Note The following issues apply to the manual upgrade process only. Image and language upgrades must be performed separately. Symptom The red LED is flashing. Possible Cause The Cisco ATA 186 is trying to obtain the DHCP address or the software image is being upgraded Possible Cause The Ethernet cable is unplugged. Action Plug in the Ethernet cable.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Contacting TAC Symptom Incorrect dial tone. Possible Cause You installed a template for a country other than your own. Check the web interface for your Dial Plan. The default is U.S. Action Install the correct country template. Mass Provisioning Issues The following cautions apply during mass provisioning. Caution During upgrading, the function button flashes. Do not unplug the power during this procedure.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Contacting TAC Debugging A debugging tool, prserv, is available from TAC. The pserv program is used in conjunction with the NPrintf configuration parameter. Contact Cisco for more information. See Obtaining Technical Assistance, page -xviii, for instructions. Debug commands that you can use on your Cisco IOS are debug RAS and debug H225 ASN1 You should also have access to a “sniffer” or LAN analyzer.
Chapter 8 Testing and Troubleshooting the Cisco ATA 186 Contacting TAC Cisco ATA 186 Installation and Configuration Guide 8-10 OL-1267-01
A P P E N D I X A Voice Menu Options This Appendix contains a list of the Voice Menu options for the Cisco ATA 186. Note Table A-1 Press # after you enter the item number. Voice Menu Options in Alphabetical Order Option Item Number Description Alternate Gatekeeper (Altgk) 6 (H.323) Alternate Gatekeeper Timeout 251 (H.323) Alternate NTP IP Address 78 Audio Mode 312 Authenticate Method 92 (H.
Appendix A Table A-1 Voice Menu Options Voice Menu Options in Alphabetical Order Option Item Number Description Dynamic Host Configuration Protocol (DHCP) 20 This command controls whether the Cisco ATA 186 can automatically obtain configuration parameters from a server over the network. 0=Disable 1=Enable (Default) Diagnostic Information 411 DNS 1 IP 916 DNS 2 IP 917 Encrypt Key 320 Num Tx Frames 35 Select the number of frames per packet to be transmitted when using the audio codec G.
Appendix A Table A-1 Voice Menu Options Voice Menu Options in Alphabetical Order Option Item Number NPrintf Address 81 NTP Server Address 141 Paid Features 315 Polarity 304 PWD 0 4 Enter the password associated with the gateway account. PWD 1 14 Enter the password associated with the second gateway account. Review IP Address 21 Listen to the IP address. Review MAC Address 24 Listen to the media access control (MAC) address.
Appendix A Table A-1 Voice Menu Options Voice Menu Options in Alphabetical Order Option Item Number Description SIP Registration On 204 (SIP) SIP Registration Period 203 (SIP) Subnet Mask 10 Enter the subnet mask. This number can be automatically assigned when DHCP is enabled. The default is 255.255.255.0. TFTP URL 905 Timezone 302 ToConfig 80001 See Appendix B, “Parameters and Defaults” 313 Enable logging of SIP messages.
Appendix A Table A-1 Voice Menu Options Voice Menu Options in Alphabetical Order Option Item Number Use TFTP 305 Description 0=disable (default) 1=enable UID 0 3 Enter the User ID (telephone number) for the Phone 1 port. Version Number 123 Listen to the version number of the Cisco ATA 186 software. Table A-2 Voice Menu Options in Numerical Order Item Number Option Description 1 IP Address Enter the IP address. This number can be automatically assigned when DHCP is enabled.
Appendix A Table A-2 Voice Menu Options Voice Menu Options in Numerical Order Item Number Option Description 13 UID 1 Enter the User ID (telephone number) for the Phone 2 port. 14 PWD 1 Enter the password associated with the second gatekeeper account. 20 Dynamic Host Configuration Protocol (DHCP) This command controls whether the Cisco ATA 186 can automatically obtain configuration parameters from a server over the network.
Appendix A Table A-2 Voice Menu Options Voice Menu Options in Numerical Order Item Number Option Description 38 SIP Protocol Select the signalling protocol. 0=Select H.323 1=Select SIP 46 Login ID 0 47 Login ID 1 78 Alternate NTP IP Address 81 NPrintf Address 91 Gatekeeper ID (H.323) 92 Authenticate Method (H.323) 93 Use Login ID 100 Upgrade Software 101 Upgrade Language to English Change or upgrade the voice prompt language to English.
Appendix A Table A-2 Voice Menu Options Voice Menu Options in Numerical Order Item Number Option 300 LBR Codec 302 Timezone 304 Polarity 305 Use TFTP Description 0=disable (default) 1=enable 310 IP Dial Plan 311 Connect Mode 312 Audio Mode 313 Trace Flags Enable logging of SIP messages 0=disable (default) 1=enable 314 Call Features 315 Paid Features 316 Caller ID Method 317 Call Wait Caller ID 318 SigTimer 320 Encrypt Key 411 Diagnostic Information 905 TFTP URL 916 D
Appendix A Table A-2 Voice Menu Options Voice Menu Options in Numerical Order Item Number Option 80002 CfgInterval 7387277 Set Password Description Cisco ATA 186 Installation and Configuration Guide OL-1267-01 A-9
Appendix A Voice Menu Options Cisco ATA 186 Installation and Configuration Guide A-10 OL-1267-01
A P P E N D I X B Parameters and Defaults This Appendix provides information on the parameters and defaults that you can use to provision your Cisco ATA 186. Provisioning files must begin with #txt for the formating tool, cfgfmt.exe, to treat it as text file. Begin at new line indicates a comment. All parameter/value pairs are optional but might be needed for the Cisco ATA 186 to function properly if a value has not already been programmed.
Appendix B Parameters and Defaults User Interface (UI) Parameter User Interface (UI) Parameter Table B-1 User Interface Parameter and Default Parameter UIPassword Value Type Alphanumeric string Description IVR Access Code 7387277 Control access to web page or IVR interface. If set to non-zero, then you must enter the value of UIPassword to access the web page and IVR. Note Default 0 When UIPassword contains letters, you cannot enter the password from the telephone keypad.
Appendix B Parameters and Defaults Provisioning Parameters Provisioning Parameters Table B-2 TFTP Provisioning Parameters and Defaults Parameter Value Type IVR Access Code Description 80002 Specifies the number of seconds (interval) between each configuration update. For example, when using TFTP for provisioning, the Cisco ATA 186 contacts TFTP each time the interval expires to get its configuration file the next time the box is idle.
Appendix B Parameters and Defaults Provisioning Parameters Table B-2 Parameter TftpURL TFTP Provisioning Parameters and Defaults Value Type Alphanumeric string Description IVR Access Code 905 IP address or URL of the TFTP server to use. This is needed if the Dynamic Host Configuration Protocol (DHCP) does not give the TFTP address. You can optionally include the path prefix to the TFTP file to download. For example, if the TFTP server IP address is 192.168.2.170 or www.cisco.
Appendix B Parameters and Defaults Firmware Upgrade Parameters Firmware Upgrade Parameters The upgradecode and upgradelang parameters are special parameters that provide information on how to upgrade firmware code or language image. The values are: • upgrade_policy • hardware_version • software_type • software_version • tftp_ip_address • tftp_port • image_id • firmware_image_file_name All values must be present.
Appendix B Parameters and Defaults Firmware Upgrade Parameters • image_id—used for force upgrade to determine if an upgrade had taken place previously. • firmware_image_file_name—firmware image file name. – For example, upgradecode:1,0x301,0x0400,0x0200,192.168.2.170,69,0x1, ef2_200h.kxz – upgradelang:1,0x301,0x0400,0x0200,192.168.2.170,69,0x1,ef2e200h.kbx – The default values listed below will not trigger any upgrade. upgradecode:0,0x301,0x0400,0x0200,0.0.0.
Appendix B Parameters and Defaults Operating Parameters Operating Parameters Table B-3 Common Operating Parameters and Defaults Parameter Value Type AutMethod Bitmap CallCmd Alphanumeric string IVR Access Code Default Description Authentication method. Possible values 92 are: • bit 0-1 (mask 0x3): 0 for no authentication, 1 for authentication • Cisco registration level security (H.235), 2 for Cisco Systems admission level security. • bit 2 (mask 0x4): prefix password field when registering.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type CallerIdMethod Integer Description CallerID/DTMFMethod. Possible values are: IVR Access Code Default 316 0x00019e60 bit 0-1 (mask 0x3): method; 0=Bellcore, 1=DTMF, 2=ETSI, 3=FSK (0) bit 2 (mask 0x4): method type; 0=type 1, 1=type 2 (0) if(method=0) { bit 3-8 (mask 0x1f8): max no. of digits (12) bit 9-14 (mask 0x7e00): max no.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type CallWaitCallerId Integer IVR Access Code Default Description Caller ID on CallWaiting.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type ConnectMode Bitmap Description IVR Access Code Default Connection mode of the protocol used. 311 Possible values are: • bit 0 (mask 0x1): 0 for slow start and 1 for fast start (h323). • bit 1 (mask 0x2): 1 use h245 tunneling. • bit 3 (mask 0x8): 1 means alternate gatekeeper need register. • bit 12-8 (mask 0x1f00): offset to payload 96 (0-23).
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type DHCP Boolean DNS1IP, DNS2IP GkOrProxy Alphanumeric string IVR Access Code Default Description Can be used to automatically set the IP 20 address, network route IP, subnet mask, DNS, NTP, TFTP, and other parameters. To enable DHCP, set this value to 1; to disable DHCP, set this value to 0.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type LBRCodec Integer Description Low-bit-rate codec. Possible values are: • 0—select G.723 as low-bit-rate codec. • 3—select G.729A as low-bit-rate codec. IVR Access Code Default 300 0 NTPIP IP NTP IP address (needed if DHCP server does not provide one). 141 0.0.0.0 NumTxFrames Integer Transmit frames per packet. Use only the recommended default.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type Polarity Bitmap PWD0, PWD1 RxCodec IVR Access Code Default Description Control connect and disconnect polarity.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type Description SigTimer Bitmap Controls the timeouts listed. IVR Access Code Default A 32-bit value is divided into bit fields: Call Waiting Period (bits 0-7): the period between each burst of call-waiting tone. Range=0 to 255 in 0.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type TimeZone Integer TxCodec Integer IVR Access Code Default Description 302 Timezone offset from GMT for time-stamping incoming calls with local time (for caller-id display, and so on.) Possible values are: 0-24.
Appendix B Parameters and Defaults Operating Parameters Table B-3 Common Operating Parameters and Defaults (continued) Parameter Value Type UDPTOS Bitmap Description The UDPTOS parameter specifies the default IP precedence of UDP packets as follows: IVR Access Code Default 255 0x000000a0 Bits 0-1: Unused Bit 2: Reliability bit—1=request high reliability Bit 3: Throughput bit—1=request high throughput Bit 4: Delay bit—1=request low delay Bits 5-7: Specify datagram precedence.
Appendix B Parameters and Defaults Operating Parameters Table B-4 H.323 Operating Parameters and Defaults Value Type Description IVR Access Code Default Alphanumeric string Alternate gatekeeper 6 0 AltGkTimeOut Integer Alternate gatekeeper timeout value in seconds. 251 0 GateWay Alphanumeric string Gateway IP, if gatekeeper is not used 11 for routing calls. 31 characters maximum. 0 GkId Alphanumeric string Gatekeeper zone ID. 31 characters maximum. 91 .
Appendix B Parameters and Defaults Operating Parameters Table B-5 SIP Parameters IVR Access Code Default Parameter Value Type Description OutBoundProxy Nullterminated alphanumeric string 206 SIP Proxy Server for all outbound SIP requests. Web-Tag: OutBoundProxy. Maximum 31 characters. Can be an IP address with or without a port parameter, such as 123.123.110.45, 123.123.110.45.5060, or 123.123.110.45:5061, or a URL such as sip.cisco.com, sip.ata.cisco.com:5061. For IP addresses, a '.
A P P E N D I X C Audio Mode Parameters and Defaults This Appendix provides information on the audio mode parameters and defaults that you can use to provision your Cisco ATA 186. The Audio Mode format is bitmap. The IVR access code is 312. The default format is 0x00150015. This parameter represents the audio operating mode. The lower 16 bits apply to channel 0; the upper 16 bits apply to channel 1. • bit 0 (mask 0x1): G.711SilenceSuppress: enable G.711 silent suppression (1) • bit 1 (mask 0x2): G.
Appendix C • Audio Mode Parameters and Defaults bits 6-7 mask 0xc0: HookflashMethod: – 0=disable sending hookflash – 1=by negotiation – 2=always send hookflash – 3=use Q931 to send user keypad input (DTMF or hookflash) information (0) Cisco ATA 186 Installation and Configuration Guide C-2 OL-1267-01
A P P E N D I X D Dial Plan Parameters and Defaults This appendix provides information on the dial plan parameters and defaults that you can use to provision your Cisco ATA 186. You cannot configure the dial plan by using voice input; you must use the web browser or autoprovisioning. About Programmable Dial Plans The programmable dial plan allows the service provider to customize the way the Cisco ATA 186 reads and sends the sequence of digits input by the user.
Appendix D Dial Plan Parameters and Defaults About Dial Plan Commands About Dial Plan Commands Note Note • .—Match any digit entered • -—Additional digits can be entered. This command can be used only at the end of a dial plan rule (e.g., 1408t5- is legal usage of the - command, but 1408t5-3... is illegal). • >#—Defines the # character as a termination character. When the termination character is entered, the dial string will automatically be sent.
Appendix D Dial Plan Parameters and Defaults About Dial Plan Commands Note No syntax check is performed by the actual implementation. It is the responsibility of the provisioner to make sure that the dial plan is syntactically valid. Example 1 The dial plan: .t7>#......t4-|911|1t7>#..........t1-|0t4>#.t7- or .t7>#r6t4-|911|1t7>#.r9t1-|0t4>#.t7- consists of the following rules: • .t7>#r6t4-—You must enter at least one digit.
Appendix D Dial Plan Parameters and Defaults About Dial Plan Commands Example 2 (Default Dial Plan) The dial plan: *St4-|#St4-|911|1>#t8.r9t2-|0>#t811.rat4-|^1t4>#.- consists of the following rules: *St4-—If the first digit entered is *, all other dial plan rules are voided. Additional digits can be entered after the initial * digit, and the timeout before automatic dial string send is 4 seconds. • #St4—Same as above, except with # as the initial digit entered.
Appendix D Dial Plan Parameters and Defaults Dial Plan Blocking Dial Plan Blocking Dial Plan blocking prevents most invalid dialed digits from being sent. You can change the default interdigit timeout of 9 seconds by adding the following rule to your dial plan string: In where n is 1-9 or a-z (for 10-35) seconds.
Appendix D Dial Plan Parameters and Defaults Dial Plan Blocking Cisco ATA 186 Installation and Configuration Guide D-6 OL-1267-01
A P P E N D I X E Paid Services and Call Features Parameters and Defaults This appendix provides information on the paid services and call features parameters and defaults that you can use to provision your Cisco ATA 186. The paid services parameter is in bitmap format. The IVR access code for paid services is 314. The IVR access code for call features is 315. The default for paid services is 0xffffffff. The default for call features is 0xffffffff. Call features is a 32-bit bitmap value.
Appendix E Paid Services and Call Features Parameters and Defaults The valid flags in call features are CLIP_CLIR, CALL_WAITING, and FAXMODE. A subscribed service enable/disabled by the user can be disabled/enabled dynamically on a per call basis.
F A P P E N D I X Call Progress Tone Parameters and Defaults This Appendix provides detailed information on the call progress tone parameters and defaults you can use to provision your Cisco ATA 186. Call Progress Tone Parameters The call progress tone parameter is used to set the tone and frequency of the call progress tone. This value is expressed as an integer. You cannot configure the call progress tone by using the IVR mode. You must use the web interface or autoprovisioning.
Appendix F Call Progress Tone Parameters and Defaults Call Waiting and Alert Tone Call Waiting and Alert Tone Each parameter is an array of 9 short integers. Playback Tone The playback tone is specified in terms of frequency. The values provided below are precomputed internal values. If a frequency entry format is needed, add Freq to the end of each tone name; for example, RingBackToneFreq.
Appendix F Call Progress Tone Parameters and Defaults Playback Tone • off-time controls the length of time between audible tones in milliseconds (ms) expressed as an integer from 1 to 0x7FFFFFFF. • total time controls the length of time the tone is audible in multiples of 10 milliseconds (ms) expressed as an integer from 1 to 0x7FFFFFFF. A value of 0 causes the tone to remain audible indefinitely.
Appendix F Call Progress Tone Parameters and Defaults Example Call Progress Tone Parameters Table F-1 Volume Levels for a Standard U.S. 600-Ohm Impedance Board Volume Level for One Tone Volume Level for Two Tones Scale Factor (A) Component (dBm) Components (dBm) 0.10 -24 -21 0.175 -19 -16 0.35 -13 -10 0.50 -10 -7 Example Call Progress Tone Parameters U.S.
A P P E N D I X G Call Commands This Appendix provides detailed information on call commands for the Cisco ATA 186. There are several supplementary services that can be offered by a Service Provider. Additionally, supplementary services can be activated, configured, or deactivated in more than one way. The Cisco ATA 186 allows the behavior of supplementary services to be defined using its "CallCmd" field.
Appendix G Call Commands Syntax • Action -- This specifies the action(s) taken by the Cisco ATA 186. An action depends on the Input Sequence entered by the user and the Context in which it was entered. Syntax The Call Command string has the following structure: CallCmd: Context-Command-List; Context-Command-List; ... Context-Command-List;0 Context-Command-List: Context-Identifier (1 character) Command Command ...
Appendix G Call Commands Syntax Context-Identifiers Table G-1 Context Identifiers Identifier Context A CONFERENCE B PREDIAL C PREDIAL_HOLDING D CONNECTED E CONNECTED_HOLDING F CONNECTED_ALERTING G HOLDING H CONFIGURING I CONFIGURING_HOLDING J 3WAYCALLING K CALLWAITING L IDLE M RINGING N DIALING O CALLING P Reserved (ANSWERING) Q Reserved (CANCELING) R Reserved (DISCONNECTING) S WAITHOOK T DIALING_HOLDING U CALLING_HOLDING V Reserved (ANSWERING_HOLDING) W Re
Appendix G Call Commands Syntax Table G-1 Context Identifiers (continued) Identifier Context Y Reserved (DISCONNECTING_HOLDING) Z Reserved (HOLDING_ALERTING) a WAITHOOK_ALERTING b WAITHOOK_HOLDING Action Identifiers Table G-2 Identifier Action Identifiers Action A NONE B Seizure (User Intendes To Dial Or Configure C Continue to dial D Call Return E Hold the active call F Retrieve the waiting call G Cancel the call attempt H Disconnect the call I Blind transfer the call to
Appendix G Call Commands Syntax Table G-2 Action Identifiers (continued) c Forward on busy to the given number d Forward on no answer to the given number e Cancel call forward f CLIP for the next call g CLIR for the next call h Enable Call Waiting for the next call i Disable Call Waiting for the next call x Enable Fax Mode for the next call Call Command Example In addition to the provisioned call commands, the Cisco ATA 186 has a default list of call commands to handle common call scenar
Appendix G Call Commands Syntax Bf;BAN;CA; Predial hook-flash; Seizure NONE 0|1|...|9; Continue-to-dial NONE; CN;CAf;OF; Predial_Holding 0|1|...
Appendix G Call Commands Syntax Uf;GF; Calling_Holding hook-flash; Cancel-the-call-attempt Retrieve-the-waiting-call; Vf;HF; Answering_Holding hook-flash; Disconnect-the-call Retrieve-the-waiting-call; Wf;FF; Holding_Holding hook-flash; Retrieve-the-waiting-call Retrieve-the-waiting-call; Xf;AF; Canceling_Holding hook-flash; NONE Retrieve-the-waiting-call; Yf;AF; Disconnecting_Holding hook-flash; NONE Retrieve-the-waiting-call; Zf;AP; Holding_Alerting hook-flash; NONE Answering; bf;OF; Waithook_Holding ho
Appendix G Call Commands Syntax The notations used in the table are: • FE: Far end • AFE: Active Far End, a connected far end which is not placed on hold • Table G-3 WFE: Waiting Far End, a connected far end which is being placed on hold, or an incoming caller waiting to be answered • R: Hook Flash • ONH: On Hook • OFH: Off Hook • 0-9,*,#: DTMF digits • v: a variable length string, usually a phone number, and does not include '#' • CWT: call waiting tone Call Command Behaviors Context
Appendix G Call Commands Syntax Table G-3 Call Command Behaviors (continued) Context Commands CONFIG: User configuring a supplementary service US *69: Call Return #72v#: Forward unconditiona to number specified in 'v'l; (PacBell use 72#)#73:Cancel any call forwarding; (PacBell use 73#)#74v#: Forward on busy to number specified in 'v'; (PacBell don't enable this service from the phone)#75v#: Forward on no answer to number specified in 'v'; (Pac Bell don't enable this service from the phone)*67: CLIR i
Appendix G Call Commands Syntax Table G-3 Call Command Behaviors (continued) Context Commands RINGING: Cisco ATA 186 is ringing the phone OFH: Stop ringing, answer the call, and goto to alert user of an incoming call CONNECTED CONNECTED: The Cisco ATA 186 is connected with one far end party; Cisco ATA 186 may be the caller or the callee US and Sweden: WAITHOOK: Far end hangs up while in CONNECTED state; Cisco ATA 186 plays fast-busy after 5 seconds in this state R: Stop fast-busy, start dial-tone,
Appendix G Call Commands Syntax Table G-3 Call Command Behaviors (continued) Context Commands CALL WAITING: Cisco ATA 186 is connected to two far end users on the same line; one of them is in active conversation (the active far end or AFE) while the other is on-hold (the waiting far end or WFE).
Appendix G Call Commands Syntax Table G-3 Call Command Behaviors (continued) Context Commands CONFIG_HOLDING: A connected FE is placed US*67: CLIR for the next call;*82: CLIP for the next on hold, while the Cisco ATA 186 is entering a call;#90v#: Blind transfer to the number specified in configuration command 'v'; disconnect the call and goto PREDIALSweden#31# or *31#: CLIR in the next call*90*v#: Blind transfer to the number specified in 'v'; disconnect the call and goto PREDIAL (non-standard)All Re
Appendix G Call Commands Syntax U.S. Call Command The default U.S.
Appendix G Call Commands Syntax I*67;gA*82;fA#90v#;OI; Configuring_Holding *67; CLIR-for-the-next-call NONE *82; CLIP-for-the-next-call NONE #90v#; Release-the-call Blind-transfer-the-call-to-the-given-number; H#72v#;bA#74v#;cA#75v#;dA#73;eA*67;gA*82;fA*70;iA*69;DA*99;xA; Configuring #72v#; Forward-all-calls-to-the-given-number NONE #74v#; Forward-on-busy-to-the-given-number NONE #75v#; Forward-on-no-answer-to-the-given-number NONE #73; Cancel-call-forward NONE *67; CLIR-for-the-next-call NONE *82; CLIP
Appendix G Call Commands Syntax CS;NA; Predial_Holding #|*; Go-to-configuration-mode NONE; Df;EB; Connected hook-flash; Hold-the-active-call Seizure; Ff0;ARf1;HPf2;EPf3;AP; Connected_Alerting hook-flash0; NONE Say-busy-to-caller; hook-flash1; Disconnect-the-call Answer-the-incoming-call; hook-flash2; Hold-the-active-call Answer-the-incoming-call; hook-flash3; NONE Answer-the-incoming-call; Kf1;HFf2;EFf3;AFf4;HQ; CallWaiting hook-flash1; Disconnect-the-call Retrieve-the-waiting-call; hook-flash2; Hold-the-
Appendix G Call Commands Syntax *31#; CLIR-for-the-next-call NONE; #31#; CLIR-for-the-next-call NONE; *90*v#; Release-the-call Blind-transfer-the-call-to-the-given-number; H*21*v#;bA*61*v#;dA*67*v#;cA#21#;eA#61#;eA#67#;eA*31#;gA#31#;gA*4 3#;hA#43#;iA*69#;DA*99#;xA; Configuring *21*v#; Forward-all-calls-to-the-given-number NONE; *61*v#; Forward-on-no-answer-to-the-given-number NONE; *67*v#; Forward-on-busy-to-the-given-number NONE; #21#; Cancel-call-forward NONE; #61#; Cancel-call-forward NONE; #67#; Can
A P P E N D I X H Terms and Acronyms This Appendix contains definitions of some of the terms and acronyms used in the Cisco ATA 186 Installation and Configuration Guide. For additional definitions, see the Cisco Systems Internetworking Terms and Acronyms Guide. C CNG Comfort Noise Generation. D DSP Digital Signal Processor. DTMF Dual Tone Multi-Frequency. F FoIP FAX over IP FXO Foreign Exchange Office. An FXO connects to a central office – this is the interface a standard phone offers.
Appendix H Terms and Acronyms H H.323 An ITU standard that provide a foundation for audio, video and data communications across IP-based network. I IVR Interactive Voice Response S SDP Session Description Protocol. SIP Session Initiation Protocol. A signaling protocol for internet telephony. SLIC Subscriber Line Interface Circuit. An IC providing central office-like telephone interface functionality. SOHO Small Office / Home Office. V VAD Voice Activity Detection.
I N D E X Symbols Compliance 1-9 Configuration Requirements 3-1 #txt B-1 ConnectMode 7-2 Conventions xii A Admission Level Security 4-4 AudioMode 7-2, 7-5 cross software type upgrade B-5 D authentication B-16 default upgrade B-5 Autoprovisioning 3-1 DHCP B-11 AX passthrough, disable 7-4 DHCP_VENDOR_CLASS_ID 3-8 DHCP network 3-2 C dial peer level command 7-3 Dial String Manipulation 4-4 cable 2-4 dial tone 8-2 Cabling 2-5 Dimensions 1-10 CallFeatures/PaidFeatures 7-5 disable FAX passthro
Index EncryptKey B-3 Humidity 1-8 Environmental 1-8 I F image_id B-5, B-6 fast-busy 8-3 Installation 2-10 FAX Mode 7-4 installing 2-1 FAX Passthrough 7-1 IP address 3-1 FAX pass-through 8-5 IPDialPlan B-11 Features 1-4 IP gateway 3-1 firmware_image_file_name B-5, B-6 Firmware Upgrade Parameters B-5 force upgrade B-5 L Function Button 1-3, 2-11 LBRCodec 3-10, B-12 function button 3-2, 8-3 LED 8-2 logical TCP/IP 4-6 LoginId0 B-17 G G.
Index N Provisioning Via the Internal Web Server Interface 3-4 NATIP B-17 PWD0 B-13 Network route address 3-1 no dial tone 8-2 R NSE payload number 7-3 NTPIP B-12 RAS 4-5 NumTxFrames B-12 redundancy 7-3 Registration Level Security 4-4 Related Documentation xii O RxCodec 3-10, B-13 Obtaining Documentation xvi Operating Parameters B-7 S Ordering Documentation xvii OutBoundProxy B-18 Safety Recommendations 2-3 overview 1-1 Security 4-4 SIP B-17 SIP Port 4-6 P SIPPort B-18 parameters and de
Index Subnet mask 3-1 upgradecode B-6 Symptoms and Actions 8-3 upgradelang B-6 System-Level Command 7-3 UseLoginID B-16 System Requirements 2-4 User Interface (UI) Parameters B-2 UseSIP B-18 UseTFTP B-4 T Technical Assistance Center xix telephones 2-4 V Temperature 1-8 Verification 2-11 Testing the Configuration 8-1 Voice Configuration Menu 3-1, 3-2, 3-4 tftp_ip_address B-5 voice menu options A-1 tftp_port B-5 voip 7-3 TftpURL B-4 Voltage 1-8 TimeZone B-15 tips symbol, meaning of xiii T
