Specifications

Table Of Contents
5-50
Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide
DOC-7810814=
Chapter 5 Maintenance
Troubleshooting
Sync Calls
Symptom
Sync user gets no answer or busy.
Possible Cause
Controller T1 / isdn layer 2 is down, channels busied out.
ISDN switch-type reconfigured. NAS as need reload.
DNIS screening is enabled and call is rejected due to radius server access-reject.
Telco provisioning problem.
MMPPP
Symptom
First channel/modem dial-in and connect fine, but second channel/modem does not connect to the
same NAS.
Possible Cause
First channel/modem not negotiated as a MLP call.
PPP multilink not configured.
Symptom
First channel/modem dial-in and connect fine, but second channel/modem does not connect to the
different NAS.
Possible Cause
SGBP not configured.
SGBP not succeeding.