Specifications

Table Of Contents
5-49
Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide
DOC-7810814=
Chapter 5 Maintenance
Troubleshooting
Dedicated-PPP Users
Symptom
Interactive async user can connect and authenticate, but dedicated PPP user can not authenticate.
Possible Cause
AAA authentication PPP not defined.
Autoselect PPP not defined under line.
Autoselect during-login not defined under line.
Back-end authentication rejected.
Symptom
User authenticates but gets disconnected.
Possible Cause
IP address could not be allocated - pool/dhcp.
PPP negotiation failed due to incompatible parameters.
MLP call but PPP multilink not enabled.
PPP Users
Symptom
User authenticated and successfully logged in but cannot get to anywhere.
Possible Cause
Modem is in retrain.
User is treated as part of a multilink bundle.
Incorrectly defined data-filters.
Dialer-list x protocol ip permit is not defined.