Specifications
Table Of Contents
- Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide
- chapter 1
- chapter 2
- chapter 3
- chapter 4
- chapter 5
- chapter 6
- appendix A
- glossary
- index
- Preface
- Document Objectives
- Audience
- Document Organization
- Document Conventions
- Related Documentation
- For More Information
- Obtaining Documentation
- Obtaining Technical Assistance
- Cisco AS5800 Functional Profile
- Cisco AS5800 Hardware Review
- Network Topology and Equipment Selection
- Cisco IOS Software Fundamentals
- Basic Cisco AS5800 Start Up
- Cisco AS5800 First-Time Boot
- Using the Setup Script
- Running the Setup Script
- Passwords
- Setup-Script Initial Configuration
- Step 1 Enter yes at the following prompt if you are ready to continue with the system configurati...
- Step 2 Enter the router-shelf identification number, followed by a dial-shelf identification numb...
- Step 3 Determine whether you want to enter basic management setup configuration and respond to th...
- Step 4 Enter the router host name. Substitute your own router host name for the one shown.
- Step 5 Enter the enable secret password. The enable secret password is a one-way coded secret use...
- Step 6 Enter the enable password. The enable password is used when there is no enable secret and ...
- Step 7 Enter the virtual terminal password. Substitute your own virtual terminal password for the...
- Step 8 If you plan to use a system controller network management system through which you can adm...
- Step 9 The system controller supports the Simple Network Management Protocol (SNMP); enter yes at...
- Step 10 Enter the interface information used to connect to the system controller at the prompt.
- Step 11 The system then displays current interface summary information, as shown in Table1-1, th...
- Deployment and Operation Strategy
- Commissioning the Cisco AS5800 Hardware
- Understanding the Basic Hardware Architecture
- Task 1. Verifying Basic Setup
- Analyzing the System Boot Dialog
- Matching the Cisco IOS Software Images
- Inspecting the Dial Shelf
- DSC Troubleshooting Tips
- Step 1 Look for LED lights on the DSC card. If the lights are off, try reseating the card.
- Step 2 Verify that the DSI port adapter on the Cisco 7206 is inserted correctly.
- Step 3 Verify that the cable between the DSI port adapter and the DSC card is connected correctly.
- Step 4 From the Cisco 7206, verify that the DSI-Fast Ethernet interface and line protocol are up:
- Step 5 If the DSC card is still down, the card might have an incorrect CiscoIOS software image, ...
- Step 6 For advanced troubleshooting measures after the DSC card is up, open a virtual-console ses...
- Feature-Card Troubleshooting Tips
- DSC Troubleshooting Tips
- Using DSIP
- Checking the Initial Running-Config
- Exploring the Cisco IOS File System
- Investigating Memory Usage
- Verifying CPU Utilization
- Task 2. Configuring Basic Cisco IOS Software
- Task 3. Enabling the T3/T1 Controllers
- Figure2-4 Matching Controller Settings
- Step 1 Define the ISDN PRI switch type. In the example, the T1 trunks are not using channel assoc...
- Step 2 Configure the T3 controller. There are 28 T1 controllers in one T3. In this example, only ...
- Step 3 Configure the corresponding T1 controllers:
- Step 4 Verify that the controllers are up and no alarms or errors are detected. Error counters ar...
- Step 5 In the display output, focus on the data in the current interval. Error counters stop incr...
- Step 6 Verify that individual serial D channels are created. B channels S1/0/0:4:0 through S1/0/0...
- Step 7 Additionally, enter the show interface S1/0/0:4:23 command to verify the serial interface.
- Task 4. Configuring the Serial Interfaces
- Table2-8 Controller-to-Channel Relationships
- Step 1 Apply the isdn incoming-voice modem command to each D-channel serial interface. In this ex...
- Step 2 Verify that ISDN is functioning properly, and the serial channels are up:
- Step 3 Test the configuration by sending a POTS call into the CiscoAS5800 network access server ...
- Task 5. Configuring Modems and Lines
- Task 6. Enabling IP Basic Setup
- Task 7. Testing Asynchronous EXEC Shell Connections
- Step 1 Locate a client PC, client modem, and analog line. From the client PC, open a terminal emu...
- Step 2 From a terminal-emulation program, test the EIA/TIA-232 connection to the client modem. En...
- Step 3 Dial the PRI telephone number assigned to the NAS (5551234). After the modem successfully ...
- Step 4 Log into the EXEC session:
- Step 5 Determine upon which line the call landed. The following example shows that TTY line436 a...
- Step 6 Test the IP functionality to support shell sessions. From the NAS, Telnet to another devic...
- Task 8. Confirming the Final Running Configuration
- Verifying Modem Performance
- Background on Asynchronous Data Communications
- Understanding Modem Modulation Standards
- Initiating a Modem Loopback Test Call
- Figure3-6 Initiating and Terminating a Modem Call on the Same NAS
- Step 1 From a workstation, open two Telnet sessions into the NAS. One Telnet session is used to s...
- Step 2 Configure the lines to support dial in, dial out, and outbound Telnet connections:
- Step 3 From the administrative Telnet session, turn on the appropriate debug commands. Older soft...
- Step 4 Ensure that your EXEC session receives logging and debug output from the NAS:
- Step 5 From the client Telnet session, Telnet into one of the idle modems (not in use). To do thi...
- Step 6 Log in from the client Telnet session. The CiscoIOS software sends out a username-passwor...
- Step 7 Enter the at command to test connectivity to the NAS modem. The modem reports an “OK” retu...
- Step 8 Dial the PRI phone number assigned to the NAS (in this example, 5551234). Aconnect string...
- Step 9 From the administrative Telnet session, inspect the debug output:
- Step 10 Identify who is logged in. TTY line 3 corresponds to modem 1/2. Use the show terminal com...
- Step 11 Generate traffic across the modem link. Force the answering modem (in the NAS) to send a ...
- Step 12 Look at the modem’s operational statistics and verify that you have acceptable speed, lin...
- Step 13 Turn off all debug commands:
- Initiating and Inspecting a V.90 Test Call
- Step 1 Locate a client PC, client modem, and an analog line.
- Step 2 Test your EIA/TIA-232 connection to the client modem:
- Step 3 Verify that the modem is running the recommended firmware version. The following example s...
- Step 4 Verify that the modem is configured correctly. Enter the ati4 (USR) or at&v (Conexant) com...
- Step 5 Dial the access server’s telephone number, log in, and access the EXEC shell. The client m...
- Step 6 Inspect your call on the access server. In the example, the call landed on TTY line 1. The...
- Step 7 Inspect the physical terminal line that received the call. In the example, the call landed...
- Step 8 Program the display window so it does not pause in the middle of a screen display:
- Step 9 Generate traffic across the modem link. Perform a lightweight stress test between the mode...
- Step 10 Inspect the NAS modem that answered the call, and verify that it has acceptable connect s...
- Step 11 Enter the +++ command to jump back to the client modem and examine client-side performanc...
- Step 12 Enter the ati6 command to display, among other things, the receive and transmit-carrier s...
- Step 13 Inspect frequency levels (dB) and other diagnostic functions. The following AT commands d...
- Step 14 (Optional) To return to online mode and the router prompt, enter the ato command. After y...
- Configuring PPP and Authentication
- Configuring PPP Authentication for Local AAA
- Configuring IPCP Options
- Configuring LCP Options
- Enabling PPP Autoselect
- Testing Asynchronous PPP Connections
- Successful PPP Negotiation Debug
- Step 1 Enter the appropriate debug commands:
- Step 2 Make sure that your EXEC session receives logging and debug output:
- Step 3 From the client, send a test call into the NAS by using dialup networking. Figure3-9 show...
- Step 4 Go to the NAS terminal screen to observe and interpret the debug output messages. As the c...
- Failed PPP Negotiation Debugging and Troubleshooting
- Troubleshooting Flow Diagrams
- Successful PPP Negotiation Debug
- Inspecting Active Call States
- Show Caller Statistics
- Fast Switching and Route Caching Statistics
- Step 1 Inspect the queuing characteristics of the asynchronous interface. Notice that the queuing...
- Step 2 Inspect the IP settings of the interface. Notice that IP fast switching is disabled, becau...
- Step 3 Look at the fast-switching cache in action. Notice that only packets destined to the Fast ...
- Confirming the Final Running Configuration
- Modem Management Operations
- Table3-8 List of Terms
- Managing Modem Firmware
- Inspecting Modem Firmware
- Step 1 Determine the version of firmware that is currently loaded in each modem (for example, 2.6...
- Step 2 Find the version of firmware that is bundled with the CiscoIOS software. The CiscoAS5800...
- Step 3 Inspect the directory that stores the bundled firmware files. The files are loaded into th...
- Step 4 Look at the existing contents of Flash/bootFlash for the following reasons:
- Upgrading Modem Firmware
- Figure3-12 Modem Firmware Download Operation Example
- Step 1 Read the latest modem release notes about modem and firmware information on CCO. Understan...
- Step 2 Download the latest firmware from CCO to the NAS Flash or bootFlash memory. Depending on w...
- Step 3 Verify that the new firmware is in Flash or bootFlash memory. The unbundled firmware file ...
- Step 4 (Optional) Enable the modem firmware-download command to watch the modem mapping operation...
- Step 5 Map the new firmware to the modems.
- Step 6 Verify that the new firmware was successfully mapped to the modems.
- Inspecting Modem Firmware
- Configuring Modems Using Modem Autoconfigure
- Gathering and Viewing Call Statistics
- Using the Cisco IOS EXEC (CLI)
- Step 1 List show modem command options:
- Step 2 Display a summary of the modem call statistics:
- Step 3 Display the disconnect reasons for the modems that trained up:
- Step 4 Look at detailed disconnect reasons for individual modems:
- Step 5 Display a summary of the range of connect speeds. Specify the top speed of interest follow...
- Step 6 Inspect the range of speeds below 56000 bps (38667 to 46667). Thisis the distribution of ...
- Step 7 Examine the DS0 timeslots on each T1 that are used to carry the modem calls. The following...
- Using Modem Call-Record Terse
- Using SNMP
- Using the Cisco IOS EXEC (CLI)
- Remote Monitor (RMON)
- Enabling Management Protocols: NTP, SNMP, and Syslog
- Understanding Network Management Basics
- Enabling the Network Time Protocol
- Enabling Syslog
- Figure4-2 Syslog Messages Written to Hard Disk
- Step 1 Enable debug timestamps and include date, time, and milliseconds relative to the local tim...
- Step 2 Verify that console logging is disabled. If it is enabled, the NAS will intermittently fre...
- Step 3 Specify the logging configuration:
- Step 4 Verify that local buffered logging is working:
- Enabling SNMP
- Disabling the Logging of Access Interfaces
- Confirming the Final Running Configuration
- Access Service Security
- Local and Remote Server Authentication
- Configuring RADIUS
- RADIUS Overview
- RADIUS Operation
- RADIUS Configuration Task List
- Configure Router to RADIUS Server Communication
- Configure Router to Use Vendor-Specific RADIUS Attributes
- Configure Router for Vendor-Proprietary RADIUS Server Communication
- Configure Router to Query RADIUS Server for Static Routes and IP Addresses
- Configure Router to Expand Network Cisco AS5800 Port Information
- Specify RADIUS Authentication
- Specify RADIUS Authorization
- Specify RADIUS Accounting
- RADIUS Attributes
- Vendor-Proprietary RADIUS Attributes
- RADIUS Configuration Examples
- RADIUS Cisco IOS Software Support
- Configuring TACACS+
- Step 1 Enable the AAA access control modem that includes TACACS+.
- Step 2 Enable AAA authentication method during login.
- Step 3 Enable AAA authentication method during login using a methods list.
- Step 4 Enable AAA authentication method for use on serial interfaces running PPP when TACACS+ is ...
- Step 5 Enter authorization for username and password.
- TACACS+ Authentication
- Securing Access to Privileged EXEC and Configuration Mode
- Step 1 Enter the cleartext password used to gain access to privileged EXEC mode. Do not specify a...
- Step 2 Type the exit command to exit out of global configuration mode.
- Step 3 Enter the show running-config command to view the encrypted version of the cleartext passw...
- Step 4 Type Ctrl-Z to return to privileged EXEC mode.
- Step 5 Save changes.
- Communicating Between the Access and Security Servers
- Configuring Authentication on a TACACS+ Server
- Enabling AAA Globally
- Defining Authentication Method Lists
- Authentication Method List Examples
- Applying Authentication Method Lists
- TACACS+ Authorization
- Configuring Authorization on the Security Server
- a. If the AV pair from the CiscoAS5800 is mandatory, look for an exact match in the daemons mand...
- b. If an exact match does not exist, look in the daemons optional list for the first attribute ma...
- c. If no attribute match exists, deny the command if the default is to deny. If the default is pe...
- d. If the AV pair from the CiscoAS5800 is optional, look for an exact attribute, value match in ...
- e. If not found, look for the first attribute match in the mandatory list. If found, add daemons ...
- f. If no mandatory match exists, look for an exact attribute, value pair match among the daemons ...
- g. If no exact match exists, locate the first attribute match among the daemons optional AV pairs...
- h. If no match is found, delete the AV pair if default is deny. If the default is permit, add the...
- i. If there is no attribute match already in the output list after all AV pairs have been process...
- Configuring Authorization (Network or EXEC)
- Specifying an Authorization Method
- Specifying Authorization Parameters on a TACACS+ Server
- Authorization Examples
- TACACS+ Security Examples
- Replacement Procedures
- Powering Off the Access Server
- Step 1 Power OFF (O) the power switches located on the router-shelf rear panel.
- Step 2 Power OFF (O) the power switches located on each dial-shelf PEM front panel. (See Figure5...
- Step 3 If you are using the optional AC-input power shelf, power OFF (O) the power switches locat...
- Step 4 Power OFF the central office main circuit breaker for the chassis.
- Replacing a DC Power Entry Module
- Tools and Parts Required
- Removing a Power Entry Module
- Step 1 Power OFF the central office circuit breaker connected to the PEM you are removing and tap...
- Step 2 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 3 Power OFF the power switch located on the PEM front panel. (See Figure5-4.)
- Step 4 Using a 1/4-in. flat-blade screwdriver, disconnect the DC cables from the DC-input power t...
- Step 5 Unplug the alarm cable from the bell alarm terminal block. (See Figure5-4.)
- Step 6 Using a 1/4-in. flat-blade screwdriver, loosen the captive screws on the PEM front panel.
- Step 7 Grasp the handle and carefully pull the PEM from the backplane connectors using a gentle r...
- Replacing the Power Entry Module
- Step 1 Grasp the PEM handle and carefully align the PEM with the DC-input power supply bay.
- Step 2 Slide the PEM into the power supply bay until it is fully seated and connected to the back...
- Step 3 Using a 1/4-in. flat-blade screwdriver, tighten the captive screws on the PEM front panel.
- Step 4 Plug the alarm cables into the bell alarm terminal block. (See Figure5-5.)
- Connecting to Your DC Power Source
- Step 1 Locate the DC terminal block located on the dial-shelf PEM front panel and loosen the conn...
- Step 2 Strip the DC power cable of its outer insulation to expose about 1/2-in. of copper wire.
- Step 3 Connect the power cable stripped wires to the DC terminal block on the PEM and securely ti...
- Step 4 Connect the other end of your DC power cables to your DC power source.
- Step 5 Repeat Step 1 through Step 4 to connect your DC power cables to the second PEM.
- Step 6 Power ON the central office circuit breaker connected to the PEM you are replacing.
- Step 7 Power ON ( | ) the power switch located on the PEM front panel. (See Figure5-4.)
- Connecting to an AC Power Source
- Verifying and Troubleshooting the Installation
- Replacing a Filter Module
- Tools and Parts Required
- Removing a Filter Module
- Step 1 Power OFF (O) the power switch located on each dial-shelf PEM front panel. (See Figure5-7.)
- Step 2 If you are using the optional AC-input power shelf, power OFF (O) the power switches on th...
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Ensure that both PEM power LEDs are off.
- Step 3 Using a 1/4-in. flat-blade screwdriver, loosen the captive screws on the filter module fro...
- Step 4 If you are using the optional AC-input power shelf, disconnect the monitor cable DB-9 conn...
- Step 5 Grasp the filter module handle and gently pull the filter module about halfway out of the ...
- Step 6 Holding the filter module handle with one hand, place your other hand under the module for...
- Step 7 Pull the filter module from the dial-shelf chassis and place it in an antistatic bag to re...
- Replacing the Filter Module
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Using both hands, gently push the new filter module into the dial-shelf chassis until it c...
- Step 3 Using a 1/4-in. flat-blade screwdriver, tighten the captive screws.
- Step 4 If you are using the optional AC-input power shelf, connect the monitor cable DB-9 connect...
- Step 5 Power ON ( | ) the power switches located on each dial-shelf PEM front panel.
- Step 6 Note the service maintenance on your Site Log sheet.
- Replacing an AC-Input Power Supply
- Tools and Parts Required
- Removing and Replacing a Power Supply
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Ensure that the power switch for the power supply you are removing is in the OFF (O) posit...
- Step 3 Lift the metal spring-clip in the center of the ejector lever to release the lock. (The po...
- Step 4 Apply downward pressure to the ejector lever to disconnect the power supply from the power...
- Step 5 Grasp the power supply handle and pull the power supply halfway out of the bay. Then with ...
- Step 1 Slide the power supply into the power supply bay. Push the power supply fully into the pow...
- Step 2 Push the self-locking ejector lever upward until the metal spring-clip locks into place (l...
- Replacing a Dial-Shelf Controller Card
- Tools and Parts Required
- Removing a Dial-Shelf Controller Card
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Disconnect all cables connected to the DSC card front panel.
- Step 3 Using a No.2 Phillips screwdriver, loosen the two panel fasteners on the top and bottom o...
- Step 4 Grasp the top and bottom ejector levers (see Figure5-12) and pull them away from the fron...
- Step 5 Carefully slide the DSC card partially out of the slot, until you can grasp the card front...
- Step 6 Pull the DSC card straight out of the slot. Avoid touching the circuitry or any connector ...
- Replacing a Dial-Shelf Controller Card
- Step 1 Attach your ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Carefully align the DSC card carrier guides with the top and bottom grooves in the dial-sh...
- Step 3 Slide the replacement DSC card into the dial-shelf slot until the ejector levers make cont...
- Step 4 Seat the DSC card in the backplane by pushing the card firmly until the ejector levers fol...
- Step 5 Using a No.2 Phillips screwdriver, tighten the panel fasteners. This secures the backplan...
- Step 6 Install a blank filler card (part number DS58-BLANK=) in all empty dial-shelf card slots t...
- Connecting the Cables
- Attaching the Dial-Shelf Interconnect Cable
- Step 1 Attach one end of your interconnect cable to the port labeled Dial Shelf Interconnect on t...
- Step 2 Tighten the jackscrews on either side of the connector.
- Step 3 Attach the other end of your cable to the RJ-45 port on the interconnect port adapter in t...
- Step 4 Tighten the jackscrews on either side of the connector.
- Removing a Dial-Shelf Controller Card
- Verifying and Troubleshooting the Installation
- Configuring the Dial-Shelf Controller Card
- Tools and Parts Required
- Replacing a Flash Memory Card
- Replacing the Blower Assembly
- Tools and Parts Required
- Removing the Blower Assembly
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Loosen the two captive screws on the blower assembly front panel. (See Figure5-17.)
- Step 3 Grasp the blower assembly handle with one hand and pull the blower assembly straight towar...
- Step 4 Place your other hand under the blower assembly as it extends from the dial-shelf chassis ...
- Step 5 Slowly pull the blower assembly all the way out of the slot and place it on an antistatic ...
- Replacing the Blower Assembly
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Place one hand on the blower assembly handle and place your other hand under the blower as...
- Step 3 Position the blower assembly in the opening and slide it fully into the chassis until the ...
- Step 4 Using a 1/4-in. flat-blade screwdriver, tighten the two captive screws on the blower assem...
- Step 5 Note service maintenance on your Site Log sheet.
- Verifying and Troubleshooting the Installation
- Replacing a Dial-Shelf Interconnect Port Adapter
- Tools and Parts Required
- Removing the Dial-Shelf Interconnect Port Adapter
- Step 1 Attach an ESD-preventive wrist strap between you and an unfinished chassis surface.
- Step 2 Place the adapter lever for the desired adapter slot in the unlocked position. (See Figure...
- Step 3 Disconnect the dial-shelf interconnect cable from the interconnect port adapter.
- Step 4 Grasp the handle and pull the interconnect port adapter out of its slot, disconnecting it ...
- Step 5 Place the interconnect port adapter on an antistatic surface with its components facing up...
- Replacing the Dial-Shelf Interconnect Port Adapter
- Step 1 Attach an ESD-preventive wrist strap between you and an unfinished chassis surface.
- Step 2 Hold the interconnect port adapter with the component side facing downward.
- Step 3 Align the left and right edges of the interconnect port adapter’s metal carrier between th...
- Step 4 Slide the interconnect port adapter into the slot until the connectors are properly seated...
- Step 5 Place the adapter lever in the locked position, as shown in Figure5-18.
- Attaching the Dial-Shelf Interconnect Cable
- Step 1 Attach the interconnect cable directly to the RJ-45 port on the interconnect port adapter.
- Step 2 Tighten the jackscrews on either side of the connector.
- Step 3 Attach the other end of your interconnect cable to the port labeled Dial Shelf Interconnec...
- Step 4 Tighten the jackscrews on either side of the connector.
- Step 5 Reload the system software using the reload command in EXEC mode, or restart the access se...
- Verifying and Troubleshooting the Installation
- Replacing the Backplane Module
- Tools and Parts Required
- Removing the Backplane
- Step 1 Power OFF (O) the Cisco7206 router shelf using the power switches located on the router-s...
- Step 2 Power OFF (O) the dial shelf at the power entry modules (PEMs) using the power switches lo...
- Step 3 If you are using the optional AC-input power shelf, power OFF (O) the AC-input power suppl...
- Step 4 Power OFF the central office main circuit breaker.
- Step 1 Loosen the screws in the DC-input power terminal blocks and the alarm terminal blocks usin...
- Step 2 Disconnect the monitor cable DB-9 connector from the base of the filter module. (See Figur...
- Step 3 Disconnect power cables to the optional AC-input power shelf. (See Figure5-27.)
- Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.
- Step 2 Disconnect incoming CE1/CT1 trunk line cables and secure them out of the way using cable t...
- Step 3 Using a number2 Phillips screwdriver, loosen the panel fasteners at the top and bottom of...
- Step 4 Pull either the upper or lower ejector lever away from the card front panel to disengage t...
- Step 5 Grasp the ejector levers and pull the card partially out of the dial-shelf slot. (See Figu...
- Step 1 Using a 1/4-in. flat-blade screwdriver, loosen the two captive screws on each PEM front pa...
- Step 2 Remove the PEMs from the dial shelf and set them aside until you are ready to reinstall th...
- Step 3 Using a 1/4-in. flat-blade screwdriver, loosen the captive screws on the filter module fro...
- Step 4 Remove the filter module from the dial shelf and set it aside until you are ready to reins...
- Step 5 Remove the back cover using a number2 Phillips screwdriver. Remove the screws located on ...
- Step 6 Locate the horizontal bar that spans the width of the dial-shelf chassis rear (see Figure...
- Step 1 Disconnect the cable connection to the dial-shelf blower assembly. (See Figure5-33.)
- Step 2 Remove the 26M3 x 8-mm screws around the backplane perimeter using a No.2 Phillips screw...
- Step 3 Remove the backplane and place it in an ESD shielding bag. Use the replacement backplane c...
- Replacing the Backplane
- Step 1 Unpack the new backplane module (MAS-5814BP=) from the ESD shielding bag and install the b...
- Step 2 Reuse the screws used to secure the old backplane and tighten the screws using a No.2 Phi...
- Step 3 Connect the cable connection to the dial-shelf blower assembly. (See Figure5-33.)
- Step 4 Replace the back cover. Reuse the screws used to secure the back cover and tighten the scr...
- Step 5 Replace the dial-shelf filter module and tighten the captive screws on the front panel usi...
- Step 6 Replace the dial-shelf PEMs and tighten the captive screws on the front panels using a 1/4...
- Step 7 From the front of the dial shelf, reseat the dial-shelf controller cards and the feature c...
- Step 8 Power ON the main power source circuits for the CiscoAS5800.
- Step 9 Power ON ( | ) the dial shelf using the power switches located on each PEM front panel.
- Step 10 If using the optional AC-input power shelf, power ON ( | ) the power supplies using the p...
- Step 11 Power ON ( | ) the router shelf using the power switches located on the Cisco7206 router...
- Step 12 Note the service maintenance on your Site Log sheet.
- Powering Off the Access Server
- Troubleshooting
- Setting Up Basic IP Modem Services
- Figure6-1 Business Scenario
- Network-Service Considerations
- Establishing a Network-Service Definition
- Step 1 Project user growth and resulting line requirements (lines=users/busy-hour ratio) over the...
- Step 2 Determine user-to-line ratio during busy hours.
- Step 3 Determine access media to be used for dial services:
- Step 4 Determine types of remote devices to support:
- Step 5 Determine operating systems to support:
- Step 6 Determine if dial-in modem services will be supported.
- Step 7 Rank technology priorities:
- Step 8 Determine which access service will be used for connecting to modems:
- Step 9 Determine if multilink will be supported. If yes, indicate whether you will scale to a sta...
- Step 10 Determine if PPP timeouts (accounting) will be supported.
- Step 11 Determine where user passwords will be stored in the short term:
- Step 12 Determine if an AAA server will be used in the long term. If yes, specify which protocol ...
- Step 13 Determine if users will be allowed to change their own passwords. If yes, specify how:
- Step 14 Determine if the access network will use an external authentication database such as Secu...
- Step 15 Determine if per-user attribute definitions (authorization) will be supported.
- Step 16 Indicate whether an existing accounting system to monitor call-detail records is in place.
- Step 17 Indicate whether you are running an existing network-management system. If no, determine ...
- Cisco IOS Upgrades
- Software Upgrade Requisites
- Memory Requirements
- Obtaining a New Cisco IOS Version
- Backing Up Your AS5800 Configuration
- Step 1 Back up your existing startup configuration. Use a distinct file name for the startup conf...
- Step 2 Back up your existing running configuration. Use a distinct file name for the running conf...
- Step 3 Save your running-configuration to your startup configuration in NVRAM.
- Step 4 Determine the current boot image.
- Step 5 Back up the boot image (c7200-boot-mz.XXX) from bootflash to your TFTP server. Use the fil...
- Step 6 Determine the router shelf’s current flash image.
- Step 7 Back up the current router-shelf CiscoIOS image (C5800-p4-mz.XXX) stored in flash memory....
- Step 8 On your TFTP Server, verify that files were copied (backed up).
- Installing New IOS Software
- Upgrading the DSC Software
- Step 1 Log in to the CiscoAS5800 router shelf and enter Enable (privileged exec) mode.
- Step 2 Identify Cisco IOS images in the DSC bootflash.
- Step 3 Delete the current CiscoIOS images from bootflash.
- Step 4 Squeeze the DSC bootflash.
- Step 5 Identify CiscoIOS images in the DSC flash.
- Step 6 Delete images or files no longer required.
- Step 7 Squeeze the DSC flash to remove deleted files.
- Step 8 Download the new DSC image from your TFTP server to the DSC flash.
- Step 9 Enter n to proceed with the download.
- Step 10 Copy the new DSC image to the DSC bootflash:
- Step 11 Reload the DSC to load the new image.
- Step 12 Repeat this procedure if you have a second DSC card to ensure both cards are running the ...
- Upgrading the Router-Shelf Software
- Step 1 Identify CiscoIOS images in the RS flash.
- Step 2 Delete images or files no longer required.
- Step 3 Squeeze the flash to remove all deleted files.
- Step 4 Download the new image from your TFTP server to the RS flash.
- Step 5 Upgrade the bootflash, if applicable. See the “Upgrading the Router-Shelf Boot Image” sect...
- Step 6 Reload the router shelf to load the new image.
- Upgrading the Router-Shelf Boot Image
- Software Upgrade Verification
- Upgrading the DSC Software
- Modem Upgrading
- Modem Upgrades
- Split Dial Shelves
- Split-Dial-Shelf Configuration
- Changing to Split Mode
- TDM Resource Allocation
- Transition Procedure for Split Mode
- Step 1 Ensure that both DSCs and both router shelves are running the same Cisco IOS image.
- Step 2 Schedule a time when the CiscoAS5800 universal access server can be taken out of service ...
- Step 3 Busy out all feature boards and wait for your customers to log off.
- Step 4 Reconfigure the existing router shelf to operate in split mode.
- Step 5 Configure the new router shelf to operate in split mode on other feature boards.
- Step 6 Install the second DSC, if it has not already been installed.
- Step 7 Connect the dial-shelf interconnect cable from the second DSC to the new router shelf.
- Step 8 Ensure that split mode is operating properly.
- Step 9 Enable all feature boards to accept calls again.
- Changing Slot Sets
- Leaving Split Mode
- Potential Split-Dial-Shelf Problems
- Split-Dial-Shelf Show Commands
- Managing a Split Dial Shelf
- Configuring Split-Dial-Shelf Routers
- Split-Dial-Shelf Error Messages
- Explanation The configuration commands for the master clock specify the clock sources and a pr...
- Explanation Split mode is intended to support two router shelves connected to a single dial sh...
- Explanation Split mode is intended to support two router shelves connected to a single dial sh...
- Explanation Each router shelf connects to one of the DSCs in the dial shelf. The dial-shelf fe...
- Verifying and Troubleshooting Split-Dial-Shelf Installation
- Router-Shelf Redundancy
- Advanced Quick Reference Configurations
- Functional Components
- Egress Interface
- Loopback Interface
- Routing Protocol
- Ingress Interface
- Line Signaling
- D-Channels (ISDN)
- AAA
- Modem Pools
- TTY Line
- Async Interface
- Dial Interface
- IP Address Pools
- Virtual Template
- SGBP
- VPDN
- SNMP
- Virtual Profiles
- Multilink Virtual Template
- V.120 Support
- VoIP
- Global Parameters
- Finalizing Operational Configurations
- Symbols
- A
- B
- C
- D
- E
- F
- G
- H
- I
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
5-47
Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide
DOC-7810814=
Chapter 5 Maintenance
Troubleshooting
Async Calls
Symptom
•
Async user gets fast busy.
Possible Cause
•
ISDN PRI layer 2 is not up/channel busied out.
• ISDN incoming-voice mode not configured.
• Modem can not be allocated (busied out, firmware download in progress).
• DNIS screening is enabled and access-rejected.
• ISDN switch-type reconfigured, NAS needs reload.
Symptom
•
Some users can connect but some can not.
Possible Cause
•
Incorrect password/modem problem.
• Dialer caller xxxxxxxxxx configured and user does not deliver caller-id.
• Telco provision problem.
Symptom
•
Async user modem will not train-up or connect at low speed and retrains often.
Possible Cause
•
Check for slip seconds on the T1 controller.
• Check for A/u-law, modemcap.
• Check for client modem firmware version.
• Check for client modem compatibility issues.
Interactive Async User
Symptom
•
Interactive Async user does not get Username Prompt.
Possible Cause
•
Need to hit return after connect.
• Async-mode interactive not configured.