Specifications

Chapter 4: Collaboration 4-67
For More Information
For more information about Cisco WebEx Connect, visit: http://www.webex.com/enterprise/webex-connect.html.
Cisco WebEx Customer Advocacy offers a wide range of advanced services that can help customers reach and
exceed their collaboration objectives. Cisco WebEx Advanced Services offers tailored services to help
customers with collaboration specific needs including WebEx deployment and implementation, WebEx
adoption, virtual training and eLearning, and on-line marketing. Cisco WebEx Advanced Services also offers
personalized training programs that allow customers to receive private, tailored instructor-led training sessions
for their employees. Product customization services are available for those customers who have unique
requirements for their WebEx application such as single sign-on, directory integration, or e-commerce. For
those customers who are hosting an important event, Cisco WebEx Advanced Services offers high quality
video webcasting services, which allows customers to broadcast their events over the Internet with high quality
video while also offering attendee interactivity such as chat and online Q&A.
Cisco WebEx Advanced Services teams follow industry standard project management processes. Additionally,
our Advanced Services teams leverage the Cisco lifecycle approach to customer engagements: plan, prepare,
design, integrate, operate, and optimize. Customers benefit from a consistent and programmatic approach to
assessing their needs and receiving services that will net their desired results.
Key Services
• Enterprise implementation
• WebEx adoption
• eLearning and eMarketing consulting
• Personalized training programs
•Product customization
• Video webcast services
For More Information
For more information about Cisco WebEx Advanced Services, visit
http://www.webex.com/product-overview/professional-services.html or contact us at [e-mail].
Cisco WebEx Advanced Services