Specifications
4-30 Chapter 4: Collaboration
location, eliminating the need to update the Automatic Location Information (ALI) database when an IP phone
is relocated.
• Cisco Emergency Responder integrates with Intrado V9-1-1 service, centralizing and automating the initial
administration of Emergency Location Identification Numbers (ELINs) and Emergency Response Locations
(ERLs) for on-premises users, and facilitating emergency call completion with user-entered location
information for off-premises users.
• Cisco Emergency Responder facilitates PSAP callback to reach the most recent callers from each location,
including callers from stations without direct-inward-dialing (DID) numbers.
• Cisco Emergency Responder provides voice, web and email alerts to customer security personnel, enabling
them to assist emergency callers immediately, and to direct fire, police, or ambulance services when they
arrive.
• Cisco Emergency Responder is a software appliance that simplifies software installation and upgrade and
enhances system security and stability.
Specifications
For More Information
For more information about the Cisco Emergency Responder, visit: http://www.cisco.com/go/cer.
Cisco IP Communicator—a software-based application that delivers enhanced telephony support through the
PC—is designed to meet diverse customer needs by serving as a supplemental telephone when traveling, a
telecommuting device, or as a primary desktop telephone. With Cisco IP Communicator, remote users don't
just take their office extension with them; they also enjoy access to the same familiar phone services that they
have in the office.
Ideal for Companies That Need These Features
Feature Cisco Emergency Responder
Supported Platform
Cisco 7800 Series Media Convergence Servers
Software Compatibility
Cisco Unified Communications Manager
Cisco Unified Operations Manager
More information about specific models and releases supported is available at:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html.
Product Compatibility
Cisco Unified IP Phones 7902G, 7905G, 7910G, 7910G+SW, 7911G, 7912G, 7940G, 7941G,
7941G-GE, 7942G, 7945G, 7960G, 7961G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE,
7975G, 7985G; Cisco Unified Wireless IP Phones 7920, 7921 (IP-subnet-based tracking only);
Cisco Unified IP Conference Stations 7935, 7936; Cisco Unified SIP Phone 3911, Cisco Unified
Personal Communicator; Cisco IP Communicator; Cisco IP Softphone (IP-subnet-based
tracking only); Cisco ATA 180 Series analog telephone adaptors (manual configuration only);
Cisco VG 200 Series analog phone gateways (manual configuration only); Cisco Catalyst
Express 500, Express 520, 2900 XL, 2940, 2950, 2960, 2970, 3500XL, 3550, 3560, 3560-E, 4000,
4500, 4500-E, 4900, 5000, 5500, 6000, 6500 and 6500-E Series LAN switches; Cisco Ethernet
Switching Network Modules in Cisco 3700 Series Multiservice Access Routers, 2800 and 3800
Series Integrated Services Routers.
More information about specific models and releases supported is available at:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html.
System Capacity MCS 7816 MCS 7825 MCS 7835 MCS 7845
Automatically Tracked
Phones
6000 12,000 20,000 30,000
Manually Configured
Phones
1000 2500 5000 10,000
Roaming Phones (per Cisco
Emergency Responder
Cluster)
600 1200 2000 3000
Switches
200 500 1000 2000
Switch Ports
12,000 30,000 60,000 120,000
Cisco IP Communicator
Cisco IP Communicator
• A softphone that provides high-quality voice calls and extensive telephony features
• A supplemental telephone that provides access to phone extensions and services outside the
office