Specifications

Chapter 4: Collaboration 4-3
Cisco Unified Presence
• This standards-based platform collects information from multiple sources about user
availability and communications capabilities to provide rich presence status and
facilitate presence-enabled communications with Cisco Unified Communications
and other critical business applications.
• It enables sharing of presence and IM with Cisco Unified Personal Communicator.
• It supports the ability to view phone presence from Cisco Unified Personal
Communicator, IBM Lotus Sametime, or Microsoft Office Communicator.
• It facilitates the ability to expose presence in corporate web directories, point-of-sale
applications, or customer-relationship-management systems through standards-
based application programming interfaces (APIs).
• It provides the ability for subject matter experts anywhere in your enterprise to handle
incoming customer calls with Cisco Unified Expert Advisor and Cisco Unified
Personal Communicator.
• Essential Operate Services (ESW) are required for most features.
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Cisco UC Integration for
Microsoft Office
Communicator
Instantly access enhanced Cisco Unified Communications directly from Microsoft
Office Communicator 2007 on your PC. With this easy-to-deploy desktop integration,
extend proven Cisco unified communications services to your workspace and benefit
from the investment protection and reduced complexity delivered by a single call
control solution.
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Cisco Unity Connection
• An enterprise-class voice and integrated messaging solution that adds speech
recognition and call routing rules on a Linux appliance
• Essential Operate Services (ESW) are required for Voice Mail Boxes
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Cisco Unity Express
Integrated voice mail, automated attendant, IVR, and time card services locally
delivered for small businesses or branch offices. Takes advantage of the data
infrastructure; supported on a broad range of Cisco access routers and new Cisco
Integrated Services Routers.
• Cisco SMARTnet services available.
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Speech Connect for
Cisco Unity
Speech Connect for Cisco Unity offers unmatched performance in speech
recognition because of advanced disambiguation, the Names Tuning service, and a
dynamic names dictionary
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Cisco Unity Unified
Messaging
A unified messaging system that delivers voice, e-mail, and fax messages into single
inbox for access through phone, e-mail, and many other clients and devices.
• Essential Operate Services (ESW) are required for Voice Mail Boxes (VM or UM).
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Cisco Unified Messaging
Gateway
An open and secure method of intelligently routing messages and exchanging
subscriber and directory information within a unified messaging network; it acts as the
central hub in a network of voice and unified messaging solutions
• Cisco Unified Messaging Gateway includes Software Application Support and
Software Applications Support with Upgrades (SAS/SASU)
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Cisco Voice and Security
Bundles
Voice and security bundles are designed for enterprise branch offices, small and
medium-sized businesses (SMBs), and managed network service providers seeking
consolidated, easy-to-order, versatile, and cost-effective solutions.
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MOBILITY
Cisco Unified Mobile
Communicator
Cisco Unified Mobile Communicator enables collaboration by securely extending
Cisco Unified Communications to your mobile smartphone.
• Cisco Unified Mobile Communicator provides real-time access to company
directory, presence, visual voice mail, integrated call history, and conference
notifications and other vital information; so you always have the information you need
at your fingertips when you are on the go.
• Essential Operate Services (ESW) are required for most features.
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Cisco Unified Mobility
A mobility application, native to Cisco Unified Communications Manager, which
extends call control capabilities to mobile devices, provides redirection of incoming
calls to up to four different designated devices simultaneously (single number reach/
single business voicemail) and enables the transition of calls between Cisco Unified IP
Phones and mobile devices.
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Cisco WebEx Meeting
Center on the iPhone
A free downloadable application for the iPhone that allows users to actively collaborate
in Cisco WebEx Meeting Center meetings. iPhone users can view what’s being shared,
see the meeting participant list, see the active speaker and chat with other meeting
participants.
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Cisco WebEx Meeting
Center on Smartphone
Browsers
Using the browser on a smartphones, users can attend Cisco WebEx Meeting Center
meetings, view presentations applications and desktops with live annotations.
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