Specifications
4-28 Chapter 4: Collaboration
Selected Part Numbers and Ordering Information
For More Information
For more information about the Cisco Unified IP Phone 7900 Series portfolio, visit: http://www.cisco.com/go/ipphones/7900.
The Cisco Unified Attendant Console Portfolio comprises three full-featured software-based solutions,
associated with a Cisco Unified IP Phone, which are designed to enable attendant operators to accept calls,
easily look up busy status and dispatch incoming calls either through blind or consultative transfers to users.
The applications support the ability to prioritize call queues, such that operator attendants can address the
most important queues to the business (i.e., sales, service, etc). The Cisco Unified Department Attendant
Console supports up to 150 Cisco Unified IP Phones and up to two operator clients per department. The Cisco
Unified Business Attendant Console supports up to 500 Cisco Unified IP Phones and up to six operator clients.
The Cisco Unified Enterprise Attendant Console supports up to 100,000 Cisco Unified IP Phones and up to 25
operator clients per attendant console system.
Key Features
Cisco Unified Department Attendant Console
• This application supports a maximum of 150 Cisco Unified IP Phones and two operator clients per
department.
• Supports a call queuing engine, busy status, as well as directory search capabilities that are integrated into
the Cisco Unified Communications Manager directory.
Wideband audio
Ye s Ye s N o Ye s
iLBC support
Ye s Ye s N o Ye s
“5-way” navigation cluster
Ye s Ye s Ye s Ye s
XML application
Ye s Ye s Ye s Ye s
Extension mobility
Ye s Ye s N o Ye s
Video Advantage Camera
support
YesYesN/ANo
Signaling protocol
SCCP/SIP SCCP/SIP SCCP SCCP
CP-7985-NTSC Cisco Unified IP Phone 7985
CP-7971G Cisco Unified IP Phone 7975G
CP-7965G Cisco Unified IP Phone 7965G
CP-7962G Cisco Unified IP Phone 7962G
CP-7960G Cisco Unified IP Phone 7960G
CP-7945G Cisco Unified IP Phone 7945G
CP-7942G Cisco Unified IP Phone 7942G
CP-7940G Cisco Unified IP Phone 7940G
CP-7925G Cisco Unified IP Phone7925G
CP-7921G Cisco Unified IP Phone7921G
CP-7931G Cisco Unified IP Phone 7931G
CP-7911G Cisco Unified IP Phone 7911G
CP-7906G Cisco Unified IP Phone 7906G
CP-7937 Cisco Unified IP Conferencing Station 7937G
CP-7936G Cisco Unified IP Conferencing Station 7936G
Cisco Unified Attendant Console Portfolio