Specifications

Chapter 4: Collaboration 4-21
Included with Cisco Unified Communications Manager, Cisco Unified Communications Manager Assistant
provides the call-routing and call-management capabilities required in a manager or administrative assistant
business environment while giving users a choice of phone devices that better fit their needs. By combining a
PC-based console application with various softkeys and display panes on Cisco Unified IP Phones, it can
present users job-specific tools, such as directories with Click-to-Dial and drag-and-drop functions, to more
efficiently manage calls.
Cisco Unified Communications Manager Assistant is configured in either proxy-line mode or shared-line
mode. In proxy-line mode, managers and assistants have different directory numbers or lines on their
phones, but calls to managers are usually diverted to the assistant’s line based on customizable dynamic
filters. In shared-line mode, both managers and assistants share the same directory number, but assistants can
handle calls without disturbing managers. Either mode can be used in conjunction with the PC-based console
application or a new Extensible Markup Language (XML)-based phone service that does not require a PC.
Ideal for Companies That Need These Features
For More Information
For more information about Cisco CMA, visit: http://www.cisco.com/go/ipma.
Cisco Unified Communications Manager Business Edition (CUCMBE) is designed for medium-sized businesses
with up to 500 employees and up to 20 sites (19 remote sites). The Cisco Unified Communications Manager
Business Edition integrates the benefits of voice, video, mobility, and messaging on a single platform. Previously,
organizations needed one hardware server for each application. Consolidating applications on a single server
makes the Cisco Unified Communications Manager Business Edition a cost-effective solution by eliminating the
need to have multiple hardware servers to run each application. It also dramatically simplifies the installation,
support, upgrade, and ongoing management of the system, thereby reducing the total cost of ownership (TCO).
Key Features
The Cisco Unified Communications Manager Business Edition inherits nearly all of the core features and
functions of the Cisco Unified Communications Manager and Cisco Unity Connection products. Some of the
core capabilities are summarized here.
• Call control—In addition to standard telephony features such as call coverage, call transfer, call waiting, hold,
conference, park, and pickup, Cisco Unified Communications Manager Business Edition delivers a powerful
set of telephony features for medium-sized businesses -- for instance, intercom with whisper page, do not
disturb, hold reversion, immediate divert to voicemail, and hunt groups.
• Lightweight Directory Access Protocol (LDAP) synchronization and authentication
• Support for up to 20 Survivable Remote Site Telephony (SRST) sites using a centralized call-processing
model
• Session Initiation Protocol (SIP) support
• Call Admission Control (CAC)
• Powerful Cisco Unified Mobility capabilities
• Cisco Unity Connection voice and integrated messaging
• Conferencing and calendaring integration
• Personal Web administration
Specifications
Cisco Unified Communications Manager Assistant
Cisco Unified
Communications Manager
Assistant
• Administrative assistants who need an efficient way to monitor and manage calls
for multiple managers
• Managers who regularly have their calls answered by an assistant
Cisco Unified Communications Manager Business Edition
Feature Cisco Unified Communications Manager Business Edition
Platform
The Cisco Unified Communications Manager Business Edition software suite is supported on
the Cisco MCS 7828 Unified Communications Manager Business Edition Appliance, a member
of the Cisco media convergence server portfolio.
Maximum total users
500
Mailboxes and voicemail
ports
500 mailboxes and 24 voicemail ports
Number of remote sites
20 (centralized call processing, with Cisco Unified Survivable Remote Site Telephony [SRST] for
redundancy)