Specifications

Chapter 4: Collaboration 4-19
• Early offer support with G.729 on Session Initiation Protocol (SIP) trunks provides the savings of low-
bandwidth codecs.
Key Features
• Cisco Unified Communications Manager is installed on Cisco 7800 Series Media Convergence Server
platforms and selected third-party servers.
• Multiple Cisco Unified Communications Manager servers can be clustered and managed as a single entity.
The application offers scalability from 1 to 30,000 IP phones per cluster, with load-balancing and call-
processing service redundancy. Interlinking allows system capacity to reach 1 million users in a system of
more than 100 sites. The solution aggregates the power of multiple, distributed installations, enhancing the
scalability and accessibility of the servers to phones, gateways, and applications, and triple call-processing
server redundancy improves overall system availability.
• Call Admission Control (CAC) helps ensure that voice quality of service (QoS) is maintained across constricted
WAN links, and automatically diverts calls to alternate public-switched-telephone-network (PSTN) routes
when WAN bandwidth is not available.
• Devices can automatically update location information as they move from location to location to improve CAC
and emergency service performance.
• This solution effectively supports IP phone activities; Cisco Unified Communications Manager Assistant has
been ported to an Extensible Markup Language (XML) service that can be run on the phone, allowing
assistants that handle executive and manager phones to have increased features without having to rely on a
PC to provide the user interface.
• Cisco Unified Communications Manager integrates with a Lightweight Directory Access Protocol (LDAP)
directory such as Active Directory to provide required security features.
• Cisco Unified Communications Manager provides improved call routing to remote phones connected over a
WAN. It allows alternate routing when the WAN is out of bandwidth or out of service. It provides routing to the
originally called phone number through the PSTN or can call an alternate phone such as a mobile phone
during a WAN failure or an out-of-bandwidth situation.
• Access through a full GUI and a command-line interface facilitates diagnostics. The solution supports all
system management activities such as disk-space monitoring, system monitoring, and upgrades, which are
either automated or controlled. The solution supports basic systems management features such as starting or
stopping services and rebooting the appliance.
• The solution is preloaded with Cisco Security Agent.
• An expanded Session Initiation Protocol (SIP) trunk interface conforms to RFC 3261, allowing support of video
calls over the SIP trunk. Cisco Unified Communications Manager supports line-side devices, including IETF
RFC 3261-compliant devices available from Cisco and other manufacturers.
• The Resource Reservation Protocol (RSVP) agent on a Cisco router extends CAC capability beyond a hub-
and-spoke topology within a cluster.
• Simple Network Management Protocol (SNMP) support allows managers to set and report traps on conditions
that could affect service and send them to the remote-monitoring systems.
Specifications
Feature
Cisco Unified Communications Manager
1
Pre-installed Software
Cisco Unified Communications Manager, configuration database, administrative software, CDR
Analysis and Reporting Tool, Bulk Administration Tool (BAT), Real-Time Monitoring Tool (RTMT),
Cisco Conference Bridge, Locale Installer, JTAPI, Telephony Service Provider, Cisco Unified
Communications Manager Assistant, Cisco Unified Mobility, Cisco Unified IP Phone Address
Book Synchronizer, Cisco Dialed Number Analyzer
Platforms
Media Convergence Server (MCS); Selected third-party servers
New and Enhanced User
Features
• For easier administration, saving you time and resources—Calling party normalization; E.164
with “+” dialing; local route groups and transformation; trusted relay point; intelligent bridge
selection, IP phone migration tool, Cisco Data Migration Assistant enhancements.
• Mobility features—Dial via Office; directed call park; reverse callback; simultaneous ring time-
of-day access list
• Greater interoperability with partners—Click to conference with IBM Sametime; simultaneous
ring Uniform Resource Identifier (URI) dialing with Microsoft OCS; T.38 Fax interoperability with
Microsoft Exchange; Active Directory 2008, Q.SIG variant provisioning, IPv6 support, Open
LDAP support, H.235 video support
• New telephony features—Directed call pick up; do not disturb — call reject; extension mobility
feature safe; Phone services provisioning, abbreviated dialing enhancements, drop any
conference party from CTI-enabled endpoint
• Additional localization—Estonian; Latvian; Lithuanian
• New SIP support—Single button barge; join across lines; busy-lamp-field (BLF) alert; BLF
pickup; conference chaining; do not disturb — call reject; Cisco Unified IP Phone 7931G