Specifications

Chapter 4: Collaboration 4-17
For More Information
For more information about the Cisco ATA analog telephone adapters, visit:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/index.html.
The Cisco Smart Business Communications System (SBCS) combines voice, data, video, fax, and wireless into a
single, purpose-built platform. This easy-to-deploy, easy-to-use solution will change the way customers
communicate among their employees and with their customers, helping them become more efficient and more
effective. With flexible support for up to 48 users and expansion capabilities for up to 64 users and up to five
interconnected offices, the Cisco Smart Business Communications System can grow as customers grow.
Key Features
• Comprehensive connectivity—Cisco Unified Communications 500 Series for Small Business includes robust
voice and call-processing capabilities, voice messaging, public-switched-telephone-network (PSTN) and
Internet connectivity, integrated firewall, and an optional integrated wireless LAN (WLAN) access point. Up to
five Cisco Unified 500 Series can be connected for interoffice calling and transfers, including phone
connectivity for remote employees, teleworkers, and other mobile staff.
• Full portfolio of IP phones—The Cisco Smart Business Communications System supports the full portfolio of
Cisco Unified IP Phones, including new value-priced Cisco Unified Communications 500 Series IP Phones
and the Cisco SPA500 Series family of affordable IP phones for small business, designed to work specifically
with the Cisco Unified Communications 500 Series. The phones offer a robust feature set and provide an
intuitive, rich user experience with wideband audio to connect employees and offices, application support on
the phone to enhance productivity, and encryption for enhanced security.
• Switching—Innovative Cisco Catalyst Express 520 Series switches with Power over Ethernet (PoE) support a
variety of networking needs, with best-practice configuration through Cisco Smartports. Seamless integration
support for the new Cisco ESW 500 Series Switches quickly and simply integrate with Cisco SBCS. The ESW
switch portfolio includes Fast Ethernet, Gigabit Ethernet, and PoE models, are supported by a competitive
warranty and services and provide a single high-performance and secure platform for any small business
voice, video, data and wireless need.
• Routing—The Cisco Unified Communications 500 Series supports static routing and routing between VLANs
and the built-in interfaces. Additionally, SBCS can be used with the Cisco 520 Series Secure Router which
combines Internet access and wireless services to protect the business from threats and malware in a single
easy-to-use device. The Cisco 520 Series Secure Router brings together multiple technologies to help lower
costs, improve network security, and simplify network management.
• Application integration—Desktop applications provide capabilities such as visual access to voicemail,
integration with e-mail, click to dial from any application, integrated faxing, and dynamic call recording. These
applications include Cisco Unified CallConnector, Microsoft Dynamics CRM software, and additional third-
party business-productivity applications. The following new integrated Smart Applications on the Cisco
Unified Communications 500 Series platform bolster productivity: Cisco WebEx PhoneConnect,
TimeCardView (with Cisco Unity Express) and Single Number Reach.
• Collaboration—The Cisco Smart Business Communications System supports impromptu video
communications, instant messaging, and presence capabilities to accelerate business processes for
competitive advantage. It provides support for 8-party impromptu voice conferencing and up to 32-party Meet
Me conference bridge capabilities.
• Secure wireless—Cisco Mobility Express provides highly secure, integrated business-class wireless network
capabilities for greater flexibility. It allows customers to offer wireless guest access to the Internet without
providing access to the internal network.
• Simplified management—A GUI-based system configuration and management tool, Cisco Configuration
Assistant, makes it easy to set up and administer the Cisco SBCS.
• Reduced complexity and improved reliability—Cisco SBCS reduces the complexity of the typical multivendor
small business network and improves reliability through tighter integration of the critical components of an
organization’s network and phone system, all supported end to end by Cisco.
• Easy to own—The application is simple to order, with easy finance options available through Cisco Capital
(includes Easy Lease); multilevel service options help ensure optimal return on investment (ROI).
• Flexible deployment options—The application works in customer premises, hosted, or managed service
scenarios. It is available in desktop or 19-inch rack-mount form factors.
Specifications
Cisco Smart Business Communications System
Feature Cisco Smart Business Communications System
Platform
Cisco Unified Communications 500 Series, Cisco Catalyst Express 520 Series Switches, Cisco
521 Wireless Express Access Point, Cisco 526 Wireless Express Mobility Controller, Cisco
Unified IP Phones