Installation guide
Updates to Cisco AS5300 Universal Access Server Module Installation and Software Configuration Guides 25
Cisco Connection Online
Tips
If you are having trouble downloading the voice card software in ROM monitor mode, try the
following:
• Enter the show vfc slot_number board command to verify that the voice card is back up in
VCWare mode.
5300# show vfc 1 board
VFC board state is UP, vfc status VCWARE running(0x4)
VFC board in slot 1 with 24 dsps
5300#
• Determine if the VFC ROM version you are running is version 1.1 or version 1.2.
5300# sh vfc 1 ver vcw
Voice Feature Card in Slot 1:
VCware Version : 4.0
ROM Monitor Version : 1.2
DSPware Version : 4.0
Technology : C549
• Enter the reload command to reboot the Cisco AS5300 so these changes take effect.
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.
You can access CCO in the following ways:
• WWW: http://www.cisco.com
• WWW: http://www-europe.cisco.com
• WWW: http://www-china.cisco.com
• Telnet: cco.cisco.com
• Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.
For a copy of CCO’s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For
additional information, contact cco-team@cisco.com.